
Powerful data privacy and enhanced productivity for a leading KPO service provider
One of India’s largest BPO/KPO organizations needed to ensure the security of the highly sensitive healthcare data under their management.
Manage user access from onboarding to exit with automated provisioning, updates, and deprovisioning, so every employee has the right access at the right time and no access is left open after they leave. Save time, avoid manual errors, and move towards a least‑privilege, zero‑trust model across your organization.

User lifecycle management (ULM) is the process of creating, updating, and removing user accounts and access as employees join, move within, and leave your organization, so each person has the right level of access at every stage and no open permissions are left behind after exit.
ULM keeps access in sync and gives you faster onboarding, fewer security gaps, and a clear, auditable record of who can do what at any point in time.
Automate onboarding for new joiners, role changes for movers at any stage of the user lifecycle, and offboarding for leavers, ensuring user accounts and access are provisioned, updated, or revoked in minutes instead of days.

Automatically create, update, and delete user accounts across your integrated applications based on identity updates in Akku or any other centralized identity store, based on the common, open, standard System for Cross-domain Identity Management (SCIM) protocol.

Automatically provide access at onboarding through birthright provisioning when a new user is added to the system, so every user receives access permissions for common applications and resources.

Create and manage roles based on different levels of privileges or access rights, and user groups to organize users based on common profiles or job functions, with centralized controls that can be applied to manage user access across integrated systems.

Automatically assign or revoke application access based on user roles and attributes so that user changes resulting from promotions, transfers, or project assignments automatically update the user’s access permissions as well.
