Identity and Access Management in the age of Bimodal IT

An important new practice that has emerged over the past few years in IT management is Bimodal IT, defined by Gartner as the practice of managing two separate but coherent styles of work: one focused on predictability; the other on exploration.

While the application of the Bimodal concept within an enterprise has been the subject of much discussion, employing these two modes of management in the context of Identity and Access Management has not.

Here’s our take on how the Bimodal concept fits into our scheme of things as an Identity and Access Management solution provider.

Mode 1

By the standard definition of Bimodal IT, the focus of Mode 1 is on ensuring that existing applications and business functions are kept running smoothly. Therefore, Mode 1 clearly prioritizes stability over innovation.

In the context of IAM, businesses are becoming increasingly complex in the digital age, with touchpoints and interactions with increasingly large numbers of people or users, both within and outside the organization. 

Managing this change requires IAMs to undertake a gradual evolution towards becoming simpler and more scalable. A good example of this would be the need to build in the ability to automate decision-making for setting access rules and permissions based on dynamically collected information on users, from multiple sources.

This evolutionary approach is important to ensure continued forward movement, embracing new practices and technologies, while continuing to place primary emphasis on seamless operations.

Mode 2

Mode 2 in Bimodal IT, on the other hand, places its focus squarely on innovation. In Mode 2, the priority is to undertake larger, but less certain, leaps forward, to enable the existence of entirely new business processes and approaches. 

To look at the Identity and Access Management universe, in Mode 2, the mandate would be to build the next, future-ready new IAM platform. This could involve the development of an all-new, simpler and more scalable architecture from scratch, or incorporating increased agility to adapt to a fast evolving environment, for example.

Mode 2 involves planning and building for scenarios and use-cases that go beyond what conventional thinking can conceive of, to drive the next big change. But with this focus on innovation comes a need to accept some risk as well.

Akku is an enterprise IAM solution, and our journey to get here has involved adopting different facets of Bimodal IT. This process has helped us build a platform that delivers solutions to a range of use-cases that few others can match, and to do it reliably and seamlessly. Talk to us today to see how Akku could enable identity and access management, and more, at your organization.

IAM as the Solution to Healthcare Sector Challenges

Healthcare organizations are unique in the volume and sensitivity of information that they hold. Reports say that healthcare is among the 5 most cyber-attacked industries over the past 5 years. 

The 2020 Breach Barometer published by Protenus reports that in 2019, more than 41 million patient records were breached, and around 40% of the respondents surveyed in Europe and the U.S. were concerned hackers would breach their digital data.

The importance of bolstering cloud security in such an environment is therefore vital, and deploying an Identity and Access Management (IAM) system can play an important role in this process.

Here is a look at some of the key challenges facing the healthcare sector, and how an IAM could help to overcome them.

#Challenge 1: Enabling easy but secure access

Very often, breaches of patient data occur due to a lack of caution on the part of patients themselves, with the use of easily compromised passwords. This applies equally to healthcare providers too, with the need to access multiple applications, and therefore, the need to memorize multiple passwords.

The IAM Solution: 

Enforcing a strong password policy can help ensure that patients and providers alike set strong passwords that are more difficult to breach. Additionally, by enabling multi-factor authentication (MFA), an additional layer of security is added above the password. And to make things easier for providers, bringing all applications onto a single platform to provide them with a single point of access means that just one set of credentials is all that they need to remember.

# Challenge 2: Compliance with regulations

Healthcare is a highly monitored industry and there are certain established regulations to follow. For instance, in the USA you have the Health Insurance Portability and Accountability Act (HIPAA), as well as newer industry-specific regulations like Electronic Prescribing for Controlled Substances (EPCS), for which compliance is non-negotiable.

These newer regulations call for adherence to certain prescribed standards of data security along with detailed audit capabilities.

The IAM Solution:

With an appropriate IAM solution, compliance requirements can be largely met through strong data encryption, implementing standards-compliant password policies across users, providing only the minimum necessary access to users, and comprehensive logging of every user action across applications and data points.

# Challenge 3: Driving digital transformation

COVID-19 has accelerated the speed of digital transformation, with the healthcare sector right at the center of the revolution. Telemedicine, Patient Access Management, and a host of other new requirements, each need control over a number of identities and access entitlements. 

The healthcare industry is under growing pressure to adapt to changing business models and technology innovation, as there is an ever-increasing need to protect access to sensitive data.

The IAM Solution:

With features like single sign-on, IAM offers an integrated approach to patient care, enforcing security and compliance capabilities to increase efficiency. In order to support the new digital-first world of healthcare, therefore, IAM has become a necessity rather than an add-on.

Clearly, IAM is the need of the hour in the healthcare industry. And Akku, the powerful and flexible enterprise cloud control solution created by CloudNow helps to facilitate identity and access management across your healthcare enterprise’s cloud environment. Talk to us today to discuss how Akku may be able to help with your compliance requirements.

Is dependence on AD holding back your provisioning & deprovisioning?

Active Directory is quite simply the most popular identity management solution for enterprises in the world. An incredible ~90% of the Global Fortune 1000 companies use Active Directory as their primary method of authentication! 

Does your organization, like so many others, manage user identity with Active Directory (AD) too? If so, we’re guessing you have probably run into trouble with provisioning and deprovisioning for users across your environment. AD is great for identity management, but it was never built to act as a single sign-on (SSO) platform.

Challenges with AD for Provisioning & Deprovisioning

What this means is that either provisioning and deprovisioning would need to be performed for each application and user individually, or else, for Active Directory to be used to control access and permissions, each application would need to be integrated with AD separately. 

With the average enterprise running 1295 cloud-based applications, both these options seem like pretty poor choices. The former option is a tremendous drain on productivity for both admins and users, while the latter presents a host of complexities and costs to integrate AD with each of your apps.

IAM to the rescue!

So how do you get over these challenges? The answer lies in deploying an Identity & Access Management (IAM) solution that includes single sign-on (SSO) functionality.

Essentially, the IAM would act as an intermediate layer between your AD and your applications. So the IAM solution would need to integrate with Active Directory on the one side, and with all of your organization’s applications on the other. 

Through integration with your applications, the IAM can bring them all onto a single common platform and act as the Identity Provider (IdP) across your environment. Since most modern IAM solutions use SAML-based integrations with applications, these integrations are far less complex and expensive to implement than directly integrating AD to each application.

And secondly, integrating the IAM with AD would allow you to continue to manage identity – and now access permissions too – on AD itself.

Benefits of an IAM integrated with AD

At the end of this process, you would be able to control identity and access across your environment on Active Directory, giving you a familiar interface and process with enhanced functionality. 

Single-point control for your admins, and single-point access for your users, mean simple, fast provisioning and deprovisioning for IT and HR teams, saving them a tremendous amount of time and effort. 

Not to mention easy access to all permitted applications for users, helping to make them more productive too.

Akku is a powerful Identity and Access Management (IAM) solution by CloudNow that is built to play well with Active Directory, and also to integrate seamlessly with virtually any of your business applications. Call us today to see how Akku could enhance productivity and security at your organization!

The What, Why, and How of Deprovisioning

What’s deprovisioning?

Simply put, deprovisioning is the opposite of provisioning. While provisioning is carried out when an employee joins the organization, deprovisioning needs to be carried out when an employee exits. 

Deprovisioning involves revoking the user’s access to the organization’s data, applications and devices. It is the final stage of the corporate user lifecycle that begins with on-boarding and provisioning.

Why is it important?

Provisioning plays an important role in an organization’s productivity by getting new users the access they require to perform their role in the company. 

Deprovisioning, on the other hand, plays a critical role in security and compliance. When an employee moves on, it is vital that they no longer have access to the organization’s data or applications, because this would leave the door open to misuse. 

The consequences can range from data theft to malware insertion, leaks of confidential information to compliance violations. Each of these can have a major negative impact on the company’s finances as well as reputation.

How does it work?

Most organizations make use of multiple applications in their operations. Manually remembering to revoke access from a user when they exit the company can therefore be tedious, time consuming, and can easily result in human error as well.

A key requirement for an efficient and effective provisioning and deprovisioning process, therefore, is to bring control over access to all of the organization’s applications and data onto a single platform. This is typically achieved through the use of a Single Sign-On (SSO) solution – which is typically one of the major components of an Identity and Access Management solution.

With an SSO in place, the company’s admins can exercise control over user access from a single place, making the process fast, accurate and convenient. By removing the user’s account in one centralized dashboard, their access to all applications and data is then automatically revoked.

Akku is an enterprise identity and access management solution by CloudNow that helps companies manage the corporate user lifecycle more efficiently – from provisioning all the way to deprovisioning. Talk to us today to see how Akku could help your business address security and compliance issues arising from sub-optimal deprovisioning processes.

Password Spray Attacks: What Are They & How To Avoid Them?

Ever wondered why organizations emphasize the importance of setting a complicated password as opposed to something convenient like ‘password123’? In today’s world, hackers are getting creative with their cybersecurity attacks. One type of attack that has gained a lot of traction in the past year is ‘password spraying’ – a type of brute force attack in the cybersecurity realm that goes beyond the traditional forms of hacking into an account. 

Picture this – in the past, hackers would attempt to gain unauthorized access to a single account by constantly guessing the password in a short period of time. But with organizations bringing measures such as locking an account when three or more attempts have been made, the user gets notified about any attempted security breach.  Continue reading Password Spray Attacks: What Are They & How To Avoid Them?

Navigating the World of Data Security in the Cloud: Steps to Ensure Compliance

Compliance ensures that an enterprise maintains a minimum standard of security-related requirements in accordance with industry and regulatory standards. Its scope, however, goes beyond having regulations in place, to successfully implementing policies and contracts.

As security breaches, fraud, and theft of data are becoming increasingly widespread in the IT world, industry guidelines for compliance have become more complex, and enterprise policies more elaborate. Adding to the difficulty of achieving security compliance is the limited functionality of network security tools in dealing with the dynamic nature of the cloud. Continue reading Navigating the World of Data Security in the Cloud: Steps to Ensure Compliance

Why an IAM solution is a Crucial Investment for Financial Services Organizations

Today, migrating to the cloud is a crucial stage in a financial enterprise’s growth and development. It is, quite simply, the most efficient way of running operations. With this in mind, financial services organizations are investing significant resources in cloud-based technologies, including infrastructure, platform, and software as a service. Continue reading Why an IAM solution is a Crucial Investment for Financial Services Organizations

Security or Functionality? Security Risks with Digital Transformation

Digital transformation has been adopted by most companies from around the world, resulting in a more connected and innovative business environment. Today, digital transformation essentially involves an organization’s adoption of IoT, cloud computing, machine learning, and AI.  Continue reading Security or Functionality? Security Risks with Digital Transformation

How Technology Can Simplify IT Security

Just last year, the popular Q&A site Quora suffered a data breach, as reported by Techworld in their article on UK’s most infamous data breaches. This just goes to show that even the best of businesses are finding it a challenge to secure their data and vital business information in this age of digital advancements.

IT security is, no doubt, an overwhelming, daunting, and expensive task. With cybercriminals getting more advanced and sophisticated, organizations are struggling to find security solutions that will effectively counter them. Continue reading How Technology Can Simplify IT Security

Enforce Device-based Restrictions with Akku

One of the biggest benefits of cloud computing is the level of accessibility it enables – from anywhere, and at any time. However, it is important to set up certain restrictions in order to protect your sensitive applications and privileged user accounts from being compromised.

One such important security measure involves setting up a device policy within your organization. Continue reading Enforce Device-based Restrictions with Akku