Tag: security

Upgrading security: The advantages of Adaptive MFA over standard MFA


What do you think the world’s third-largest economy is? According to Cybersecurity Ventures, it’s cybercrime. Their report says the global annual cost of cybercrime may hit USD 9.5 trillion in 2024 and reach $10.5 trillion by 2025, literally making it “the world’s third-largest economy after the U.S. and China”. Ransomware is the “most immediate threat” on a global scale, with damages costing victims nearly USD 265 billion annually by 2031, a drastic increase from $42 billion expected in 2024.

One thing is clear: In today’s digital landscape, security is more critical than ever.

Multi-factor authentication (MFA), which became mainstream in the mid-2000s, has been a key tool in enhancing security for over two decades, safeguarding online accounts by requiring multiple forms of identification, thereby adding layers of protection against unauthorized access. However, as threats have evolved, so too needs more sophisticated security measures, leading to the development of Adaptive MFA (AMFA).

Traditional MFA and its benefits

Traditional MFA improves security by requiring users to provide multiple forms of identification before accessing a system. This typically includes:

1. Something the user knows (Knowledge Factor): Like a password or a PIN.

2. Something the user owns (Possession Factor): Such as a smartphone or a security token.

3. Something that the user is (Inherence Factor): A biometric identifier like a fingerprint.

These layers of security make it much harder for unauthorized users to gain access, as they would need to bypass multiple barriers. MFA thereby reduces the risk associated with traditional single-factor authentication, which relies only on usernames and passwords.

Limitations of Traditional MFA

Traditional MFA applies the same security checks to all users, regardless of the context, which can sometimes create unnecessary friction. As the digital environment became more complex, the limitations of traditional or static MFA became more apparent.

That’s what led to Adaptive MFA (AMFA)

AMFA, also known as risk-based authentication, adds an ‘intelligent’ layer that assesses the context and risk of each login attempt. By analyzing factors such as user behavior, location, and device type, AMFA can adjust the authentication requirements accordingly, providing a more effective security solution. It evaluates the context of each access attempt—such as the user’s location, device, and behavior—and adjusts the security requirements based on the assessed risk.

What makes MFA adaptive?

AMFA uses key elements to assess the risk level of each login attempt and determine the appropriate level of security, for example:

  • Geolocation: The physical location of the login attempt is analyzed. Unusual or unexpected locations may trigger additional authentication steps.
  • Device Recognition: The system checks whether the device being used is recognized or trusted. New or unknown devices might require more stringent verification.
  • Behavioral Biometrics: Adaptive MFA can monitor and analyze user behavior, such as typing patterns or navigation habits, to detect anomalies that could indicate a security threat.

How does it work exactly?

Adaptive MFA couples the authentication process with real-time risk analysis. When a user attempts to log in, the system compares their current behavior and context against an established risk profile, which outlines what is considered normal for that user. If the login attempt falls within the expected parameters, access is granted with minimal additional verification. However, if the attempt appears unusual—such as logging in from a new location or device—the system assigns a higher risk score and triggers additional security challenges like answering security questions, entering a one-time password sent to a registered device, or providing biometric verification. AMFA may also use machine learning and artificial intelligence to continuously monitor user behavior throughout the session.

Key Benefits of AMFA over MFA

 

Security that adjusts based on assessed risk

Unlike static MFA, which applies the same security measures universally, AMFA evaluates contextual factors to ensure that only authorized users gain access. This dynamic approach makes it much harder for attackers to exploit vulnerabilities.

Improved user experience

Traditional MFA can be cumbersome, especially when users need to log in frequently or from familiar devices. AMFA streamlines the process by only triggering additional authentication steps when necessary.

Streamlines access from recognized devices

AMFA also improves efficiency by recognizing trusted devices and routine login behaviors. For example, if an employee regularly logs in from the same device and location during business hours, Adaptive MFA might allow them to access their account with minimal verification.

 

When considering an AMFA solution, Akku offers a standout option that combines security with a user-friendly platform. Protect your systems more effectively. Reach out to Akku today.

Boost security, streamline operations: Here’s how IAM can help your ITeS/BPO business

In the ITeS and BPO industry, striking the right balance between productivity and security can mean the difference between success and failure. Security breaches can have serious financial and reputational consequences, but at the same time an excessive tilt to security at the cost of efficiency can hurt competitiveness.

Let’s dive a little deeper into the key challenges that most ITeS and BPO businesses face, which find solutions in identity an access management.

High employee turnover

The BPO industry is known for its high employee turnover (some reports peg it as high as 40%). This means a continuous cycle of provisioning, de-provisioning, and updating access for constantly changing staff – a logistical nightmare for your IT admin team, and a high risk for unauthorized access.

Remote work

The pandemic may be behind us, but remote work remains 3-4x as prevalent as it was in 2019. Ensuring secure access is a major challenge this presents because the office firewall just doesn’t cut it anymore. At the same time, applying excessive restrictions across the board often stifles productivity.

Data sensitivity

At most ITeS and BPO companies, there are significant volumes of sensitive client data to be managed. Unauthorized access to this data is a major can result in major erosion of client trust and loss of business.

Complex access needs

Employees often need access to multiple systems and applications, each with different access requirements. Improper manual management of these access rights can lead to errors and security gaps.

Here’s how IAM solves each of these problems.

Automated provisioning and deprovisioning

Advanced IAM systems such as Akku help you automate the process of provisioning, de-provisioning, and updation of user access permissions. When employees join or leave, their access rights are automatically updated, reducing the risk of unauthorized access and ensuring compliance. 

This means significant amounts of time saved when new employees join your organization or change roles, with the required access permissions assigned with a single click. And when an employee leaves the company, your administrators no longer need to delete the user from each of your applications separately. With one-click deprovisioning, you save time and ensure no access permissions are accidentally left active which could leave the door open to security risks.

Single Sign-On (SSO)

SSO allows employees to access multiple applications with a single set of credentials. This improves their user experience and efficiency, and also enhances security by reducing the number of credentials that your users need to manage, which could potentially become compromised.

Multi-Factor Authentication (MFA)

MFA adds an extra layer of security on top of your password. This is even more important in remote or hybrid operations where you have no way of verifying that the person logging in with a set of credentials is actually a genuine user. MFA goes a long way toward securing your organization’s sensitive data from fraudulent login attempts with stolen user credentials. 

Role-Based Access Control (RBAC)

A comprehensive IAM solution like Akku enables you to enforce role-based access control, ensuring that employees only have access to the information necessary for their roles. RBAC allows you to control what end-users can access by assigning them to roles such as administrator, team lead, executive, or business analyst, for example. Permissions can then be aligned with these roles ensuring job functions can be performed without providing excessive or universal access which opens up security risks.

Secure remote access

When it comes to remote operations, ensuring secure access practices is vital to protect sensitive data and applications. An IAM solution like Akku addresses this in multiple ways. 

For example, you can set up an IP-based access restriction to allow access to certain sensitive data only from the office to prevent misuse and ensure security. All other functions can be performed remotely to promote productivity and convenience.

Or access to certain resources can be limited to only whitelisted devices using device-based restriction. 

Each user can be limited to access resources relevant to them only during their defined work shift and access can be prevented at other times through time-based restrictions. 

And access can even be disabled from other countries to prevent malicious activity originating outside your area of operations through location-based restriction.

Partnering with a service provider such as Akku, which has tailored IAM solutions for the BPO and ITeS industry can help you protect sensitive data and maintain compliance with industry regulations besides enabling streamlined operations and collaboration across departments. Contact Akku today to learn more!

Cloud Security Solutions – Why do you need them?

Migration to the cloud is no longer an emerging trend. It is now a well-established method of running the operations of a business. With the cloud, you can manage data and applications in a secure environment and ensure that your users face virtually no latency while using your applications. But although the cloud comes with a basic framework for security, it still has its inherent security risks which need highly specific cloud security solutions to reliably protect your data.

To understand the need for implementing an effective cloud security solution, a deeper understanding of what causes and constitutes a cloud security threat is important.

Why Do You Need Cloud Security Solutions?

Unsecured Access Points

With several of your applications operating from the cloud, it is crucial to manage their access. Traditional methods of granting access to applications on the cloud require users to remember several sets of credentials. But with such a method, forgotten passwords would be common, draining the productivity of both your IT team and your users. To overcome this, users tend to set weak passwords which are easy to remember. But weak passwords are also easy to hack! The solution to this problem is to use an Identity and Access Management solution like CloudNow Technologies’ Akku.

Unprotected APIs

Application Programming Interfaces (APIs) are software interfaces which allow two different components of software to talk to each other. APIs are responsible for getting the requests from client systems and passing it onto the server and then retrieving the response and sending it back to the client. Considering that such an integral component is a part of your network architecture, a web application security solution is kept in place to eliminate the threat of unchecked network access from unauthorized users.

Types of Cloud Security Issues

DoS attack

DoS or Denial of Service is a distributed and malicious attack, designed to corrupt your servers and deny access to legitimate users. Such attacks require a complete hack of your network and injections of the attack code. A DoS attack is another common threat faced by organizations operating on the cloud. To eliminate this type of attack, it is important to maintain an intelligent firewall which can effectively stop the attack.

Data Breach

Cyber wars now directly translate to breaches and corruption of data. Since most organizations have to rely on third-party cloud vendors for storage, they increasingly feel like they are not in control of what happens to their data and applications. Data breach is one of the most common types of security threats, whether it happens on the cloud or any other type of storage. For this reason, companies have to go a step further and deploy high-end security solutions to prevent data breaches. While the move to the cloud can improve the efficiency of your operations to a great extent, it also requires you to choose a vendor you can trust to protect your network against the threats mentioned above. CloudNow’s cloud security solutions provide you with the security edge you require to peacefully conduct operations on the cloud without worrying about the threats trying to breach your network.