A Customized Device-Based Access Control Solution for an Automotive Ancillary Major using Akku

Data security is a critical business priority today – this is especially true for businesses in industries such as manufacturing, where intellectual property as well as customer data are involved. 

This was the case for our client too – a leading player in the automotive ancillary manufacturing space. In this blog, we explore their specific challenge in safeguarding their digital assets, and how Akku was able to deliver a customized solution to address the client’s needs.

The Challenge

The client runs regular audits to assess their security posture, and to identify areas where their existing Google Workspace could itself provide adequate security measures in terms of access control. 

In one such audit, they identified a critical gap. Employees at the company were increasingly needing to work remotely, but the existing endpoint security solution was only capable of restricting access to the company’s network and disabling all remote access.

Additionally, it was necessary to permit access for any user from any approved company laptop or desktop – a challenge given that the conventional device-based restriction approach generally maps one user to one device.

Akku’s Innovative Approach

Our team at Akku addressed this challenge with a customized device-based restriction strategy. 

To allow any user to access applications and data from any of the company’s laptops or desktops, we decided to implement a many-to-many mapping system. This unique solution involved the development of a custom application, the Akku Agent, installed on every whitelisted device.

The Implementation

Through the client’s inventory system, all machine serial numbers were captured and uploaded to Akku. The login process was then revamped to require all users to authenticate via Akku only. 

When a user logs in, the Akku Agent now verifies the device’s serial number against the whitelisted devices in Akku, and allows access from any location, including outside the client’s network, as long as the request is made from an approved device.

This solution seamlessly addressed the core challenge of permitting remote user access from approved devices.

Tackling Mobile Access

The next hurdle was controlling mobile access. Based on the Google Workspace plans assigned to the company’s users, the Google Workspace Advanced MDM functionality addressed mobile access control for only a subset of the company’s users. 

For all other users, access from any mobile device remained unchecked. Additionally, inventorying all personal devices of employees was impractical.

Akku’s solution was to restrict user mobile access to a controlled number of manually approved devices per user. By default, users were not permitted mobile access. Upon necessity, they could contact the admin to get a device approved, ensuring secure and controlled mobile access. And in case of a change of device, such as on purchase of a new phone, the admin would be able to deactivate access to the old device and enable access to the new device.

The Outcome

By integrating Akku, the client not only overcame the limitations of their existing security system, but also enabled secure remote access for their employees with seamless device-based access control measures.

The solution addressed the unique challenges faced by our client through Akku’s flexibility and our team’s custom development and deployment solution.

Akku’s flexible and innovative IAM solutions can transform your organization’s security landscape too. Talk to us to know more today.

Blockchain Technology: A new chapter in Identity & Access Management

Author: Baskar
Reading time: 3 mins

Why do you need an IAM? These tools help businesses manage their corporate identities and each employee’s access to different resources. Typically, these IAMs work based on a centralized database of user names and passwords. Single sign-on (SSO) works with this database to confirm identity and access permissions.

However, this database also becomes a centralized target for malicious actors. Whichever platform you’re using – your IAM solution, Active Directory, or any other identity provider – such a database is a tempting ‘honey pot’, a target for hackers.

 

Enter the Blockchain IAM

Blockchain-based IAM solutions will be able to authenticate identity without the use of passwords. Based on your organization’s DID (decentralized identifier), blockchain credentials will be recorded and tracked on the distributed, shared, immutable blockchain ledger. The public key will be stored on the blockchain servers, while the private key will be pushed to user.

In the case of Akku’s upcoming blockchain version, employees will need to enter their DID on an Akku app on their smartphone. A private key will then be pushed to their device, activating access to the app on that device, which can be used to enable login and access to all corporate assets.

Managing digital identities without a single point of vulnerability

Using the Self-Sovereign Identity (SSI) model, digital identities can be managed in a distributed ledger system. This ensures that there’s no single point of vulnerability for hackers to attack. Your user credentials are secured with the tamper-proof distributed ledger.

Since blockchain-recorded credentials are recorded in a distributed ledger, they cannot be altered or impersonated. This guarantees integrity of identity during authentication, and you can be sure that your authenticated users are really who they say they are.

An additional layer of security is guaranteed through passwordless authentication.

Prevention of user impersonation through passwordless authentication

Since there are no passwords involved in the user authentication process, there is no risk of passwords being compromised or hacked. Our QR code-based passwordless authentication process is seamless, immediate and extremely secure. In addition, the authentication process also offers a seamless user experience.

As we move beyond passwords for authentication, you gain a number of benefits:

  • Security from easy-to-hack passwords, poor password policy compliance, common passwords, etc
  • Streamlined login process as they avoid password resets and other requests to IT support team
  • No risk of compromised passwords and user impersonation

The blockchain is the next big thing in cybersecurity, and Akku is excited to be at the forefront of this revolution. The private decentralized, immutable ledger feature of blockchain technology changes the IAM landscape considerably.

Talk to our team of experts about how to get started on your blockchain journey. Get in touch with us today.

Security isn’t a one-time investment: 3 key areas where most organizations fail

Your management team says that the time has come to invest in your organization’s cybersecurity. Your operations team agrees and says they are committed to security. Your IT team says that an IAM would help to secure your data and application, and identifies customizable IAM solutions, such as Akku, for investment.

So far, so good. But does that complete the job from your team’s end?

Even if your organization’s management and users believe that they are totally committed to improving cybersecurity, many of our recent IAM implementations have brought up some interesting issues of organization productivity.

Low priority on training

Many corporates believe that their employees – young, apparently tech-savvy, living in metropolitan areas – are sufficiently aware of all necessary cybersecurity measures. They believe that their teams are equipped to set up strong passwords, manage their own multi-factor authentication, avoid phishing attacks and browse through only secure web pages.

Some businesses, especially very large enterprises, do understand that cybersecurity training is necessary. However, others (regardless of size) often don’t feel it’s important for workers to take time out from their regular routines to focus on security. This is a prioritization issue, not one of budgets or resources. It can result in a number of security issues, including in terms of secure access to applications and data. No matter how technologically aware your team is, no one knows everything. It’s important to keep your learners up-to-date with regular cybersecurity training.

Fear of adoption

For a simple example, consider single sign-on (SSO). Single sign-on is an efficient way to log on to multiple applications. Using 2FA or MFA (two-factor or multi-factor authentication), single sign-on is secure as well as easy. However, if your team has never used such tech before, it can be bewildering. In our experience, 75-80% of corporate users don’t know how to use SSO without training. Post implementation of Akku, our team has occasionally offered training on how to use SSO and multi-factor authentication in the past. 

When we speak to our customers, we find that in many cases, fear of adoption is a bigger hurdle than cost of implementation or features provided by the IAM. They believe that their workers simply don’t know how to use MFA, and that it’s too much effort to provide regular updates and training to fix this gap.

In our experience, fear of adoption prevents more investments in cybersecurity applications than budget or other concerns.

Prioritizing productivity over security

While Akku or other IAM solutions secure access to applications and data, there is a certain amount of involvement needed from your IT team. A classic example is the password change self-service functionality. This functionality allows your users to manage, update and change their own passwords. 

At Akku, our policy is against self-service for password management. This is an intentional choice as it risks allowing users to set weak security questions or repeat common passwords used in other personal accounts. This, further, risks hacking through social engineering or credential stuffing attacks. In addition, when users know that they can reset their passwords at any time, they feel that their responsibility to secure their account and credentials is not as urgent. When they have to disturb their IT administrator every time they forget their password, this feels like a much more serious problem!

However, centralization of password management is inefficient for IT admin teams. In our experience, around 0.2% of users forget their passwords, every day. For an enterprise of 5,000 users, that results in upto 10 password reset requests, every day. As a result, some organizations tend to prioritize team efficiency or productivity over cybersecurity, by allowing users to manage their own passwords.

This raises the question: are you prioritizing your cybersecurity or team productivity? At the end of the day, you are responsible for your own cybersecurity. Taking the decision to invest in Akku or any other security infrastructure is an important step, but you need to keep the focus on cybersecurity on an ongoing basis. 

Security is a long term commitment, not addressed by a single investment. Talk to our team today for a holistic consultation on the next steps towards a more secure organization.

When should you implement an IAM solution?

In which stage of the user or employee lifecycle should an IAM solution ideally be implemented? The answer is: Right at the beginning, during onboarding. When the IAM is implemented early, it becomes part of the organization’s culture and ethos.

Provisioning and onboarding

Access to necessary applications and data needs to be provisioned as soon as the employee is onboarded. When an IAM is not used, access may be provisioned improperly with the intent to keep track manually and perform proper provisioning later.

For enterprise-level organizations with a huge number of employees, this causes issues at a later stage, as you may not have a proper record of the rights provided to each individual. When access provisioning is done properly with an IAM, access privileges will be tracked automatically to keep track of what access is and is not given to each employee.

Redundant data capture is also a real problem as the same data is entered by the new employee in the HRMS and then in the IAM for provisioning. By using a single platform, the redundancy is eliminated.

Single-platform onboarding

Instead of onboarding through multiple tools such as an HRMS or ERP, you can complete onboarding through a single platform – an IAM, such as Akku. You can also integrate your HRMS with Akku’s REST API, if you prefer. When using Akku for onboarding, your employees can upload all required induction documents through the IAM dashboard itself. This could include proof of identity documents, experience certificates, etc. Akku also allows you to set deadlines and schedule reminders for each employee. 

Why choose Akku?

Many businesses choose to work with Active Directory to simplify onboarding. However, there are certain issues with AD, including non-seamless remote working and of course, the enterprise-level costing.

Additionally, in as much as 50-70 percent of cases, in our experience, employees are brought in via a different tool and then asked to provide details on IAM as well. Instead, you can streamline the process with Akku, a tool that allows single-point data capture for onboarding.

Transitioning from a legacy IAM to an interwoven Identity Fabric

With the emergence of cloud apps, identities need to be managed outside the traditional network. This has introduced new security concerns, on account of the many user identities and passwords that administrators have to manage.

IT security systems, which used to be bifurcated between securing what is “inside” the network and what’s “outside”, have been transformed into a consolidated portfolio of services that enable users to connect to anything and anyone, anywhere and at any time, while being secure, scalable and controlled.

It is therefore imperative for Identity and Access Management (IAM) solutions to evolve continuously and seamlessly, to expedite the process of adapting to business in the digital era.

This is where the concept of the Identity Fabric comes in. It sews together a gradual, non-disruptive integration and migration of identity and access management.

As secure digital identities are at the core of any digital transformation, identity fabric is the way forward for a future-proof metamorphosis.

What is identity fabric?

Identity Fabric is a deployment approach that helps to continually and quickly update enterprise architectures for IAM. It is the infrastructure that enterprise IAMs use to enable access for all across multiple elements and domains, without redundant user administration.

Identity fabric is the interwoven linking of identity online, providing seamless and controlled access for everyone to every service as long as they are authorized. They are not a single technology, tool, or cloud service, but the digital identity backend that delivers all the identity services in a standardized manner and integrates with legacy IAM. It is a secure and adaptive system that manages identities and access rights.

Identity fabrics use APIs to integrate with different systems and deliver a comprehensive set of services from Directory Services to Identity Lifecycle Management, Access Management Services, to Access Governance.

The identity fabric architecture

Identity fabric architectures are designed to provide identity services that can be consumed by digital services in hybrid environments (spread across a mix of on-premises, cloud, serverless, and Internet of Things) through homogenized protocols.

Identity fabrics help to avoid siloed approaches, facilitating compliance to legal and regulatory requirements to manage personally identifiable information and corporate access to resources.

Several different but overlapping APIs make up the building blocks of the identity fabric, as it puts API capabilities at the center.

While it is recommended to design the identity fabric to use the least possible number of APIs and other components, there is likely to be a large number of components one needs to migrate as a large number of solutions fall under the IAM umbrella.

As they offer a multi-pronged approach to IAM, businesses need to gradually migrate and integrate legacy IAM services and existing apps into the identity fabric, while simultaneously building new digital services.

As companies continue to modernize identity and access management, multiple products must be integrated to deliver a holistic access management solution that works for cloud and on-premise needs. CloudNow offers tailored enterprise identity and access management solutions that work for you. Reach out to us for more information and to get started.

What are some alternatives to Okta?

In this new world of remote working and cloud enterprises, Identity and Access Management (IAM) has been thrust to the fore. It’s almost as if the economy now relies on agile and automated IAM systems to enable rapid and seamless digital transformation.

Okta is the leading player in the area of IAM, and has made major strides forward in the field by harnessing artificial intelligence, and thus going beyond merely using the password and other multi-factor authentication options.

Okta has several advantages such as its security, scalability, and simplicity. But cost-wise, Okta works better for larger enterprises and can prove to be quite expensive for smaller organizations.

Though Okta is a popular choice, that doesn’t mean it is your only option. There are several other options out there for enterprises looking to go the IAM way, each with its own advantages. 

Some of these alternatives include Active Directory Federation Services (ADFS), OneLogin, and Akku for instance and we’re going to give you the lowdown on each of them.

1. Active Directory Federation Services (ADFS)

Developed by Microsoft, ADFS is a Single Sign-On (SSO) solution and is a component of Windows Server operating systems.

ADFS is preferred by many enterprises as it is perceived to be more stringent on privacy issues when compared to other tech majors; and more convenient as most enterprises use Windows Active Directory (AD) for user management already, meaning there is no environment change if you are adding on ADFS.

But like with Okta, initial costs are high, and there are hidden infrastructure and maintenance costs as well. For instance, commissioning ADFS requires a Windows Server license, which comes at a cost. 

Also, ADFS tends to be complex and needs substantial technical know-how to use properly. Commissioning, configuring, and maintaining an ADFS solution is time-consuming and customer support too, though free, is not very user-friendly. 

2. OneLogin

OneLogin, another market leader, brings to the table secure, one-click access, through all device types. Advantages are that OneLogin comes pre-integrated with over 4000 apps, offers multiple language options, and integrates with popular directories such as Active Directory (AD) and G Suite, thereby offering flexibility for growing businesses. 

But like with Okta and ADFS, here too, pricing can be steep for smaller enterprises. It is also complex to use and though it integrates with AD, it offers limited analytics on the admin console, user support time is not ideal, and adding new apps can be tricky.

3. Akku

Akku (yes, that’s us) is an emerging player in the Asia Pacific region. While it comes with all IAM features, it has been developed specifically keeping the needs of small and medium sized businesses in mind. It is therefore ideal for teams of 10-300 people and companies looking for high ROI and responsive support. 

So, if you are a smaller enterprise, a fast-growing start-up, or a business in any industry where value for money is an important consideration, Akku presents a sensible option. Another advantage here would be that it provides enterprises with complete control over data access and privacy on the cloud while staying compliant with statutory standards.

Akku isn’t a one size fits all option and because of the bespoke nature of the solution, it takes more time than Okta to purchase and set up. But once you are all set up, it is simple to use, and offers all the IAM functionalities you will need at a fraction of the cost of the other options listed here.

So, there are options out there for IAM beyond Okta. And while a strong IAM strategy is integral to productivity and security, you’ve got to choose one that fits your requirements and your budget. If you are a small or medium-sized business looking for an IAM solution, with an eye on customization, contact Akku today.

HR productivity being sapped by On- and Off-boarding, L&D, and Compliance? An IAM could be what’s missing.

The synergy between Identity and Access Management (IAM) and IT, cybersecurity, and admin departments of an organization is obvious, but another department in an enterprise that is equally advantaged by IAM is Human Resources. You see, IAM doesn’t just help keep the bad guys out. It works to make life easier for the good guys as well.

HR is already challenged by large and scattered workforces – a scenario accelerated by the pandemic – and therefore having a framework of business processes, policies, and technologies can facilitate better management of employees. To a large extent, this is exactly what an IAM does.

Here are four ways IAM can help with Human Resources.

1. Seamless Employee On-boarding/Off-boarding

IAM facilitates automated and monitored on-boarding and off-boarding of employees in several ways. An important part of how this is achieved is that during the provisioning process an IAM creates a single account for each user, to which you can assign access to all necessary apps.

What would otherwise take HR days can now be done in minutes – which means that employees can hit the ground running on their first day, turning new hires into productive members of the team faster than ever. Also, IAM ensures employees only have the permissions they need, helping maintain security.

The off-boarding transition too is faster as deprovisioning is automated by IAM, and keeps the organization safe from unauthorized access to applications and data by former employees. This can go a long way in ensuring privacy and security.

Without a centralized IAM system, provisioning and deprovisioning need to be done manually, which means a longer time for employees to gain productivity, and also longer before employees are removed from the organization’s system, leaving the door open to security risks.

2. Efficient Learning and Development

IAM is all bringing all users onto a common platform for easier management. This basic concept lends itself perfectly to also delivering communication and training to all employees across the organization through the same system. 

It is easier to roll out mandatory training content through the IAM dashboard to employees who are registered on the IAM, and track progress. Content too can be tailormade for employees based on their function or department. The IAM can therefore replace a Learning Management System in the roll-out of several types of communication or training.

3. Improved Employee Relations

Human Resources today are dealing with an increasingly distributed workforce – this has its upsides, but also cuts employees off from a traditional office setting. So, how do you work on improving those relationships, maintaining a consistent experience for employees connecting to corporate resources from across the country or world, and without sacrificing security?

Just as with the roll-out of mandatory training, an IAM is an ideal platform to also roll-out messages, announcements and notices to employees across the organization. New members can be assisted with orientation and find their feet faster with the smooth onboarding process that an IAM enables. And even little things like simplifying admin issues – such as forgotten passwords or a simple, pain-free addition of required access permissions – can make operations much smoother for every member of the team.

4. Comprehensive Documentation and Compliance

A strong IAM solution can support compliance with regulatory standards, automate audit reporting and simplify processes for regulatory conformance. Detailed and comprehensive logging is a big part of this.

Maintaining verifiable proof of consumption of critical communications and mandatory training by employees plays an important role in demonstrating compliance to standards. Additionally, custom-built forms for maintaining up-to-date documentation on team members ensure appropriate and accurate data on record at all times, while automated deprovisioning helps support an employee’s right to be forgotten.

Security, productivity, and compliance – the right IAM, like Akku, can build and enforce both of these organization-wide for HR departments across industries. We’d love to tell you more about it. Contact us today for a consultation.

Increased security often means reduced efficiency. Here are 4 ways an IAM can boost productivity while staying secure.

Identity Access Management (IAM) is a collective term that covers processes and policies to manage user identities and regulate user access within an organization. It works on the principle of zero trust.

While security is critical, adding too many security measures also hampers productivity. So, as an organization, you need to find that fine balance between security and productivity, while keeping pace with digital transformation.

How does an IAM solution help you with that balance? Here are four important ways that an IAM increases productivity.

1. IAM offers efficient and easy access

IAM eliminates tedious and repetitive tasks, including logging in to multiple applications every day. The single sign-on feature of IAM is an employee’s single-point access to several applications.

Once users create their single sign-on (SSO) credentials, they’ll no longer have to waste time logging in over and over, saving time and ensuring a seamless work experience regardless of device or domain. That means fewer times that you need to log on and off; fewer passwords to recall; most important, stronger passwords that follow company-specific password policies can easily be set.

2. IAM results in simplified admin and IT processes

Single sign-on reduces IT help desk escalations and centralizes admin tasks like password updates and resets, which means there is no longer a need to manage access and authorizations in-house, or scramble to secure new applications that enter the cloud environment.

IAM tools manage all user identities and access permissions across internal systems, employee devices, and cloud-based technologies through one easy-to-use system. This means faster, more efficient provisioning and de-provisioning with fewer errors; automation of managing user identities and related access permissions, which saves time and money otherwise required to manually manage them; and greater compliance with government regulations and prepping audit-ready reports and stats.

Akku also has two additional features which not every IAM offers, which make IT administration much easier: seamless integration with Active Directory and other applications, and easy dissemination of messages and circulars through the SSO login page.

3. IAM offers better security

IAM security features are designed to enhance productivity. The multifactor authentication (MFA) feature, for instance, provides an extra layer of security while allowing employees to seamlessly transition between approved devices.

MFA requires the user to authenticate login with two or more types of identification before gaining access, offering flexibility and secure access anywhere, any time.

The right IAM also makes it easy to blacklist or whitelist access within and outside the firewall, on company-owned devices. The user therefore does not need to worry about whether or not he or she is permitted to visit a particular website. Efficiency is thus almost a guarantee.

4. IAM results in improved focus

Using an IAM means reduced distractions for your users. Employees can leverage the Internet for learning and growth, but the right IAM automates authorizations by setting rules that define user requirements and limit access to unsanctioned applications.

Specifically with Akku, you can go a step further and whitelist appropriate channels and video categories on YouTube. This means that users can still view relevant content on YouTube, without losing focus and being distracted by irrelevant videos.

Akku also allows you to block personal email and only allow professional email, even if they are accessed by the same email client.

Akku delivers a powerful cloud Single Sign-on (SSO) solution that can be integrated easily with almost any cloud or in-house application, making user provisioning, management, access control, and de-provisioning seamless. Opt for a more productive experience with Akku today. Do reach out to us and let’s get started together.