In which stage of the user or employee lifecycle should an IAM solution ideally be implemented? The answer is: Right at the beginning, during onboarding. When the IAM is implemented early, it becomes part of the organization’s culture and ethos.
Provisioning and onboarding
Access to necessary applications and data needs to be provisioned as soon as the employee is onboarded. When an IAM is not used, access may be provisioned improperly with the intent to keep track manually and perform proper provisioning later.
For enterprise-level organizations with a huge number of employees, this causes issues at a later stage, as you may not have a proper record of the rights provided to each individual. When access provisioning is done properly with an IAM, access privileges will be tracked automatically to keep track of what access is and is not given to each employee.
Redundant data capture is also a real problem as the same data is entered by the new employee in the HRMS and then in the IAM for provisioning. By using a single platform, the redundancy is eliminated.
Single-platform onboarding
Instead of onboarding through multiple tools such as an HRMS or ERP, you can complete onboarding through a single platform – an IAM, such as Akku. You can also integrate your HRMS with Akku’s REST API, if you prefer. When using Akku for onboarding, your employees can upload all required induction documents through the IAM dashboard itself. This could include proof of identity documents, experience certificates, etc. Akku also allows you to set deadlines and schedule reminders for each employee.
Why choose Akku?
Many businesses choose to work with Active Directory to simplify onboarding. However, there are certain issues with AD, including non-seamless remote working and of course, the enterprise-level costing.
Additionally, in as much as 50-70 percent of cases, in our experience, employees are brought in via a different tool and then asked to provide details on IAM as well. Instead, you can streamline the process with Akku, a tool that allows single-point data capture for onboarding.
An important new practice that has emerged over the past few years in IT management is Bimodal IT, defined by Gartner as the practice of managing two separate but coherent styles of work: one focused on predictability; the other on exploration.
While the application of the Bimodal concept within an enterprise has been the subject of much discussion, employing these two modes of management in the context of Identity and Access Management has not.
By the standard definition of Bimodal IT, the focus of Mode 1 is on ensuring that existing applications and business functions are kept running smoothly. Therefore, Mode 1 clearly prioritizes stability over innovation.
In the context of IAM, businesses are becoming increasingly complex in the digital age, with touchpoints and interactions with increasingly large numbers of people or users, both within and outside the organization.
Managing this change requires IAMs to undertake a gradual evolution towards becoming simpler and more scalable. A good example of this would be the need to build in the ability to automate decision-making for setting access rules and permissions based on dynamically collected information on users, from multiple sources.
This evolutionary approach is important to ensure continued forward movement, embracing new practices and technologies, while continuing to place primary emphasis on seamless operations.
Mode 2
Mode 2 in Bimodal IT, on the other hand, places its focus squarely on innovation. In Mode 2, the priority is to undertake larger, but less certain, leaps forward, to enable the existence of entirely new business processes and approaches.
To look at the Identity and Access Management universe, in Mode 2, the mandate would be to build the next, future-ready new IAM platform. This could involve the development of an all-new, simpler and more scalable architecture from scratch, or incorporating increased agility to adapt to a fast evolving environment, for example.
Mode 2 involves planning and building for scenarios and use-cases that go beyond what conventional thinking can conceive of, to drive the next big change. But with this focus on innovation comes a need to accept some risk as well.
Akku is an enterprise IAM solution, and our journey to get here has involved adopting different facets of Bimodal IT. This process has helped us build a platform that delivers solutions to a range of use-cases that few others can match, and to do it reliably and seamlessly. Talk to us today to see how Akku could enable identity and access management, and more, at your organization.
[wonderplugin_gallery id=1] “Digital transformation” has been a buzzword well before the COVID-19 pandemic hit. In those pre-COVID times, digital transformation was only seen as a fancy way of saying that a business was being modernized. Many assumed that digital transformation is a one-time effort; a new tool/technology is introduced and it is considered done. Often an initiative spearheaded and undertaken by a handful of stalwarts within the company, it didn’t often have the support or involvement of other stakeholders.
Shifting Perspectives
Today, we hear the term “digital transformation” once again. But this time, it sounds different, important, and even necessary! Did the COVID-19 pandemic contribute to this paradigm shift in perspective? Indeed, it appears so!
In the post-COVID world, the importance of digital transformation is coming to the forefront, as the pandemic forced people to stay indoors and search for ways to work efficiently from home. There has been a pressing need for the rapid rise in the use of technology across industries and around the world. Workers and employers are connecting digitally and learning new skills and ways to manage their responsibilities through the use of technology. And this is pushing businesses, institutions, and governments out of their comfort zones and into the threshold of digital transformation.
Several experts are also stating that digital transformation is the way to building a resilient business in the new normal, causing many businesses of all sizes to consider it seriously.
If you are one of them, here are three important facts you must first know:
Digital transformation is not easy
Over 70% of digital transformations fail. Although different organizations fail due to different reasons, mismatched goals among management teams, the lack of expert support, a top-down approach that doesn’t involve employees and end users, and “exhaustion” from attempting to scale/transform too quickly are among the top reasons reported by companies.
Commitment is one of the most crucial elements to kick-start a digital transformation. There will be challenges, but if you keep the end goal in sight, you can keep at it till you succeed.
Digital transformation is a journey
You can choose to call it a journey, a process, or a metamorphosis – but what digital transformation is not is something that can be achieved overnight. From strategizing to setting clear goals and finding the right technology that will work well with your employees and customers – there’s a lot that leads the way to a solid digital transformation.
Moreover, for a digital transformation to stay relevant, it is important for it to also adapt and evolve with the progress of your company.
Digitize, digitalize, then digitally transform
The road to digital transformation begins with digitization. In other words, the conversion of analog data and documents to digital format. Digitization is the important first step because the digitized data becomes the source for leveraging digital technologies; or digitalization.
Digital transformation goes beyond digitization and digitalization (but includes the two) to an organization-wide adoption of digital technology, accompanied by cultural change. Digital transformation, therefore, cannot be complete without the stakeholders.
There are Challenges, Threats and a World of Opportunities
While digital technology has paved the way for many employees to work from home during the pandemic, it has also underlined multiple challenges and barriers that people and communities may have. Uneducated people, for example, cannot enjoy the luxury of working from home. The case is similar to those who cannot afford a computer or stable internet connection and those in regions that lack proper infrastructure.
Another reason why technology is sometimes seen as an enemy in developing countries is the fear that robots and technological innovations will reduce the need for manpower. It is true that technology can replace low-skilled manual labor in a manufacturing unit to mass-produce products faster and, now, to reduce the risk of disease spread. It is also true that the rise of popular online stores that offer contactless shopping experiences can put physical shops at risk.
However, technology is also an enabler of jobs and opportunities, as it has led to the creation of many new occupations and jobs. It can create safer, more comfortable, and efficient alternatives. It can help companies grow and do business in countries around the world, without the need for physical presence. The digital world is also becoming a platform for people of all backgrounds to showcase their talents and get recognized.
Digital transformation can mean different things to different organizations and different people. What you need is the right vision, commitment, expert support, and the right tools that match your needs and are ready to journey from one stage to the next with you.
CloudNow’s Akku BCOR is a holistic solution that is designed to power your digital transformation, regardless of whether your business is struggling to survive, trying to revive operations, ready to drive productivity, or preparing to thrive in the new normal! Get in touch with us to know more.
In which stage of the user or employee lifecycle should an IAM solution ideally be implemented? The answer is: Right at the beginning, during onboarding. When the IAM is implemented early, it becomes part of the organization’s culture and ethos.
