Category: IAM

Where Traditional IAMs Fall Short – And How Akku Brings Flexibility

Businesses in any industry face security and compliance issues. However, security requirements and priorities are not the same across the board. Identity and access management (IAM) represents an important part of the solution to these challenges, but again, a cookie-cutter approach to IAM does not address the unique needs of each business.

The Fatal Flaw of Traditional IAM Systems

The problem? Most IAM solutions out there lack the business flexibility you need. Your IT team has to compromise and use a rigid, all-in-one solution that may still leave security gaps because it can’t adjust to specific needs.

  • Just looking for a way to get a multi-factor authentication up and running? You’re stuck paying for a suite of other features that come with the package.
  • Struggling with a custom integration for an internal app? That’s a ‘you’ problem that your IAM provider doesn’t want to get their hands dirty with.
  • Need to create a customized approach to an IAM feature because you have a unique process? You’re out of luck – what’s available straight out of the box is what you need to work with.

One-Size-Fits-All Doesn’t Work for Security

Solutions from most top IAM vendors follow a one-size-fits-all approach. Their products are built to make them everything-for-everyone, rather than to be the optimal solution to your specific business requirements. 

Although these IAM providers have good reputations and excellent products, they don’t tailor their solutions to your needs. 

That’s fine for some, but not if your business requires specific security solutions, or if you are prioritizing certain aspects of your security posture based on budgets and lifecycle status. If that’s you, you’ll find that you end up paying for features you don’t need or fighting with tools that don’t fit your operations.

The downsides of this approach are clear:

  • Higher costs – Companies pay for multiple licenses or features they don’t need.
  • Rigid feature set – Your company processes have to adjust to suit the IAM, not the other way around.
  • Operational inefficiencies – Too many features can confuse users in their daily operations.

Why Flexibility Matters

In contrast to off-the-shelf IAM products, a flexible IAM platform enables businesses to establish access policies in accordance with their true needs. Your security policies and tools need to meet your business needs, and not be limited to the framework that your IAM vendor dictates.

With a flexible IAM solution:

  • You set the rules for your organization, not a third-party provider
  • You only pay for features you really need.
  • Your IAM fits your needs like a glove, driving operational efficiency and optimal security.

Akku – the Flexible IAM

Akku is designed to be highly flexible and customizable. In contrast to competitors, Akku enables your business to pick and choose only the features you require. Its modular design keeps you in complete control of access management without unnecessary overhead.

And taking this further, Akku even enables complete feature customization within each of our IAM modules, leaving you in complete control of your own security posture. If Akku’s features don’t meet your needs exactly, we’ll build you the customized functionality you need.

Customization extends to custom integrations too, with our team of experts on hand to help you integrate Akku with every one of your apps.

Most organizations pick from the most popular IAM brands, just because they are the biggest names. But the question remains – do they really fit your requirements? Should you be adjusting to suit the IAM, or should it be the other way around?

Don’t accept a rigid, pre-packaged solution. Adopt a flexible IAM solution like Akku.

Ready to streamline your IAM approach? Get in touch with our experts today for a demo.

Protecting IT Systems: Why MFA is Essential for the Security of Tech Businesses

While the share of employees working remotely worldwide has increased significantly in recent years, to 28% in 2023, IT has the highest share of employees working primarily remotely by industry, with 67% of employees reporting working remotely.

This means that the IT industry has unique security challenges that need to be addressed by a strong security solution that protects sensitive systems in IT companies. That’s where Multi-Factor Authentication (MFA) comes in.

MFA adds an extra layer of safety for critical systems, factoring in risk context to prevent unauthorized access and secure sensitive data. As an enterprise identity and access management (IAM) solution, Akku brings you a robust MFA module that you can roll out quickly and cost-effectively. 

Here’s how Akku MFA improves security for IT businesses…

Securing Development Environments 

Development environments – used for coding, testing, and software development – are high-risk areas. If not properly safeguarded, they are potential focal points for data breaches and attacks.

Akku secures these environments, as well as associated cloud platforms and repositories, through multi-factor authentication (MFA). MFA can help prevent the impersonation of authorized users through credential misuse.

Akku MFA is also equipped with adaptive MFA, which flags unusual login attempts to trigger an intelligent step-up authentication process. This requires the entry of additional authentication factors as needed before granting access and works on any authentication point, including remote desktops. Since it doesn’t blindly demand an additional authentication factor for every login attempt, it reduces login fatigue while securing these critical systems.

As a result, Akku MFA:

  • Protects Intellectual Property by keeping unwanted users away from sensitive development environments. This prevents project data from falling into the wrong hands.
  • Prevents Data Breaches by implementing multiple forms of verification as needed, preventing unauthorized login.
  • Improves Internal Team Security by restricting access to verified team members alone.

In addition, Akku MFA seamlessly integrates with all commonly used development tools, making access security easy and maximizing productivity.

Safeguarding Admin Access to Critical Systems

System administrators require blanket access to various vital systems and confidential information. This is essential for productivity and efficient operations. On the other hand, this means that misuse of admin access can pose a serious security risk.

Without proper security measures, stolen passwords or insider threats can lead to unauthorized access, data leaks, and system problems. A strong authentication system helps confirm identities and block unauthorized entry.

Akku MFA introduces an additional layer of security through multi-factor authentication and adaptive MFA, which dramatically reduce the risk of impersonation and credential misuse. This ensures that even if passwords are lost or compromised, only authorized administrators can access these critical internal systems.

Akku MFA can:

  • Prevent Unauthorized Admin Access ensuring only fully verified admins control critical systems, sharply reducing hacking risks and unauthorized access.
  • Reduce Insider Threats by reducing the risk of intra-team credential theft and misuse.
  • Strengthen Network Security by safeguarding critical admin access points, thereby minimizing the risk of cyberattacks and data breaches.

Akku MFA can integrate with multiple major tools and platforms, making it an ideal security solution for managing all aspects of mission-critical tech systems.

 

By implementing MFA, your IT businesses can strengthen access security, protect critical systems, and stay ahead of evolving cyber threats. And by choosing Akku MFA, you benefit from seamless integration, adaptive authentication, and a comprehensive authentication factors library. Don’t wait for a security breach – take control now.

Startups to Enterprises: How Akku Meets Different Business Needs

Small, mid-sized, and large enterprises face different challenges with access management. From limited resources to scaling complexities to sprawling organizational structures, the differing needs of businesses at each phase of growth call for a tailored solution. 

In this blog, let’s explore how Akku empowers businesses of every size.

For Startups: Easy Setup, Powerful Security

The Challenge

As a startup or small-scale business, you may not have a large IT team or the technical skills to manage a complicated security system. But just like larger enterprises, your business too faces cyber risks. That’s why you need a security solution that’s simple, effective, and helps keep you safe while you focus on growing your business – without the need for technical expertise.

How Akku Helps

  • Quick IAM Setup with Minimal Technical Complexity: Akku simplifies the onboarding process, ensuring startups can get started without advanced technical know-how. Akku’s 500+ pre-built app connectors, user-friendly interface, and ease of setup allow small businesses to implement a robust IAM faster.
  • High Value-for-Money IAM Solutions: Budget constraints are a fact of life for small businesses. Akku offers plans that offer tremendous value and help you keep data security strong without breaking the bank.
  • Strong Foundational Security Measures: Akku helps you streamline access management and implement multi-factor authentication (MFA) – these are vital tools to build a strong security foundation at your business.

For Mid-Size Businesses: Security balanced with Efficiency

The Challenge

As businesses grow bigger, operations become more complex. In addition to the concerns of smaller businesses, your mid-sized business needs to balance the need for stronger security with the importance of maintaining operational efficiency. The right IAM will support your growth while keeping operations secure and efficient.

How Akku Helps

  • Robust Authentication Security: Akku helps you enforce MFA as well as strong employee password policies, keeping the login process secure across the board for your growing time. And the option of passwordless authentication goes even further towards eliminating the risk of password misuse/abuse.
  • Efficient Application Access: As your business scales, the number of applications your teams use tends to rise exponentially. The result is significant friction in the user access process. With Akku’s robust single sign-on (SSO), access to applications is a matter of a single click, enabling increased productivity for users and administrators.
  • Improved Flexibility through Modular IAM Solutions: With evolving business priorities, Akku’s modular IAM solutions give you the flexibility to invest in the tools you need now, and add on functionalities as the business grows.

    For Enterprises: Streamlining Access & Reducing IT Admin Workloads

    The Challenge

    Thousands of employees across multiple departments, and numerous roles and designations are key characteristics of large enterprises that give rise to unique IAM challenges. These dynamics place a heavy load on your IT admin team, and make managing access time-consuming and prone to error. At the same time, the business also needs to comply with strict security policies and regulations.

    How Akku Helps

     

  • Automated Provisioning and Deprovisioning: By automating provisioning and deprovisioning, Akku massively reduces the workload for IT administrators and ensures no risk of human error. Employees are granted access to the systems and data they require promptly, improving productivity, while former employees lose access with a single stroke, securing systems.
  • Increased Productivity with Self-Service Password Management: Password recovery requests can overwhelm the IT function as your team sizes increase. Akku’s self-service password management system allows users to generate and update their own passwords, in compliance with custom policies. This improves productivity by cutting out wait time, while IT administrators save a significant amount of time.
  • Streamlined Data and Analytics for Audit: Akku offers a centralized platform to manage access across the organization, which also means it is a centralized point of data collection. Akku’s advanced reporting and analytics tools use this data to provide single-window visibility into access patterns, enabling informed decision-making. This also provides verifiable proof of compliance with security and data privacy regulations.

Improve security and streamline operations as you focus on growth – regardless of the size of your business. Ask for a demo today!

The Vital Role of IAM in the Top 5 Cybersecurity Trends for 2025

With more cyber threats emerging on a daily basis, the world of cybersecurity needs to evolve fast to suit. As we enter 2025, here are the top trends shaping the industry, and how IAMs impact each.

1. AI-Driven Cybersecurity

AI is set to revolutionize cybersecurity because it can detect threats in real time. Analyzing huge amounts of data in a split second, AI-based systems can identify anomalies and predict probable risks. They take proactive measures to safeguard digital environments.

Since AI is always learning from new threats, its ability to counter sophisticated cyberattacks is also constantly improving.

Akku MFA uses AI-driven anomaly detection and step-up authentication to deliver adaptive authentication. This achieves the right balance between security and ease of access.

2. Zero Trust Security

Zero Trust Architecture removes implicit trust from access authentication. Users and devices should not be granted access privileges by default. Instead, a policy of minimum access privilege should be followed. 

Strong IAMs are built on a foundation of Zero Trust principles. Strict access controls are laid down and followed automatically. These rules could be based on user identity, role or context.

You can maintain tight control over access permissions to move towards a zero trust security strategy with Akku User Lifecycle Manager. This is enforced through granular access controls, continuous authentication, and automated access deprovisioning.

3. Passwordless Authentication

Biometric systems and other authentication methods are replacing traditional passwords, improving security and user experience alike by reducing dependency on weak or reused passwords.

Advanced IAM solutions like Akku Password Manager and Akku MFA enable passwordless authentication for seamless and efficient user access.

By removing password vulnerabilities, businesses reduce risks like phishing and credential theft. Akku supports passwordless login, streamlines security, and helps organizations meet 2025’s cybersecurity demands more effectively.

4. Stricter Data Privacy Regulations

With increasing regulatory scrutiny, organizations must adopt stronger security measures. IAM solutions are essential for ensuring compliance with data privacy regulations.

Akku Access Manager enforces policies to prevent unauthorized access and maintains detailed audit logs for reporting.

It does so by letting you apply access restrictions based on IP address, device, location, and time of access. Akku helps businesses stay compliant while strengthening data protection in a rapidly evolving landscape.

5. Critical Infrastructure Security

Essential services like energy and healthcare are prime targets for cyberattacks. IAM solutions help protect these industries by enforcing strict controls and monitoring system access.

Akku SSO & IdP, Akku Access Manager and Akku MFA lay down privilege guidelines and ensure that only authorized users can access sensitive systems, minimizing the risk of both insider and external threats.

Akku Cloud Directory, Password Manager, and User Lifecycle Manager enable organizations in these critical industries to secure their user identities and streamline access management, providing comprehensive essential infrastructure security.

 

By investing in the latest IAM technology, organizations can easily cope with the challenges of 2025 and safeguard their valuable assets. Reach out to our team to learn more about the cybersecurity trends for 2025 and how Akku can help you address these new challenges and opportunities.

The AI Revolution: Transforming Cybersecurity

Author: Dinesh

Reading Time: 3 mins

Any conversation you tune in to these days – be it related to business, entertainment, or technology – connects back to artificial intelligence in some way. The advances in natural language processing in the last year or two have made it even easier for laypeople to engage with the tech, and beyond research, writing, and design, the AI revolution has well and truly arrived in cybersecurity technology too.

 

 

Here’s a few ways that AI is impacting the world of cybersecurity management.

User behavior tracking

AI-powered IAMs can use user behavior analytics to identify ‘normal’ user behavior patterns and detect deviations or anomalies. AI algorithms undertake continuous analysis of user activity to identify baseline patterns and trends. On this basis, they can flag unusual activity such as unusual login locations or times. As these anomalies may indicate account compromise or fraud, this advance warning lets companies respond promptly.

Threat detection

Using AI in identity and access management, you can automatically analyze significant volumes of threat intelligence data to identify anomalous behavior or patterns. You can even integrate with threat intelligence feeds for real-time security information and threat detection.

By analyzing data such as user behavior, network traffic and logs, AI-powered systems can learn and understand normal user behavior. They are thus able to detect deviations from this norm. The cybersecurity solution can flag suspicious access, fraudulent activity or account compromise, and AI-powered cybersecurity can be trained to block unauthorized access.

Through machine learning, AI in cybersecurity and AI in network security can identify potential vulnerabilities before they’re exploited. This form of proactive threat detection helps businesses better protect their systems. By analyzing code patterns, behavior, and other indicators of compromise, malware detection improves in terms of speed and accuracy.

Intelligent identity and access management

An AI PAM (Privileged Access Management) experience is enhanced by the AI-powered security identity management solution. By monitoring and analyzing privileged user activity, the tool can recommend least privilege principles. This reduces the risk of privilege abuse and insider threats. With contextual information such as user roles, locations, and networks, the tool can make more informed decisions pertaining to access control. Dynamic access management helps businesses enforce highly specific access policies. You can adapt access privileges based on circumstance. 

Innovative and adaptive authentication management

With AI-powered IAM systems, you can implement more secure and user-friendly authentication methods, such as behavioral, voice-based, or risk-based authentication. Based on user behavior and device information, AI algorithms can assess risk levels in real-time. This way, you can enable adaptive authentication. The level of security and AI authentication needed for the specific use case and device access varies based on the perceived risk. IAM AI thus balances security and user convenience.

Automated IT support

Through AI-driven IAMs, you can automate user provisioning and de-provisioning processes based on defined policies. By streamlining the identity lifecycle in this way, you reduce the burden on IT administrative staff through AI business process automation. AI is also ‘always on’, and provides automated IT solutions and continuous user activity monitoring. AI monitors access controls and security events, based on which it provides risk assessment and adaptive security measures. This frees up your IT cybersecurity team from such regular monitoring activities and helps improve organization efficiency.

 

Looking at streamlining cybersecurity identity management? AI and cybersecurity is a complex but interesting field. Talk to our team of experts to learn more about AI in cybersecurity and IAM systems.

Boost security, streamline operations: Here’s how IAM can help your ITeS/BPO business

In the ITeS and BPO industry, striking the right balance between productivity and security can mean the difference between success and failure. Security breaches can have serious financial and reputational consequences, but at the same time an excessive tilt to security at the cost of efficiency can hurt competitiveness.

Let’s dive a little deeper into the key challenges that most ITeS and BPO businesses face, which find solutions in identity an access management.

High employee turnover

The BPO industry is known for its high employee turnover (some reports peg it as high as 40%). This means a continuous cycle of provisioning, de-provisioning, and updating access for constantly changing staff – a logistical nightmare for your IT admin team, and a high risk for unauthorized access.

Remote work

The pandemic may be behind us, but remote work remains 3-4x as prevalent as it was in 2019. Ensuring secure access is a major challenge this presents because the office firewall just doesn’t cut it anymore. At the same time, applying excessive restrictions across the board often stifles productivity.

Data sensitivity

At most ITeS and BPO companies, there are significant volumes of sensitive client data to be managed. Unauthorized access to this data is a major can result in major erosion of client trust and loss of business.

Complex access needs

Employees often need access to multiple systems and applications, each with different access requirements. Improper manual management of these access rights can lead to errors and security gaps.

Here’s how IAM solves each of these problems.

Automated provisioning and deprovisioning

Advanced IAM systems such as Akku help you automate the process of provisioning, de-provisioning, and updation of user access permissions. When employees join or leave, their access rights are automatically updated, reducing the risk of unauthorized access and ensuring compliance. 

This means significant amounts of time saved when new employees join your organization or change roles, with the required access permissions assigned with a single click. And when an employee leaves the company, your administrators no longer need to delete the user from each of your applications separately. With one-click deprovisioning, you save time and ensure no access permissions are accidentally left active which could leave the door open to security risks.

Single Sign-On (SSO)

SSO allows employees to access multiple applications with a single set of credentials. This improves their user experience and efficiency, and also enhances security by reducing the number of credentials that your users need to manage, which could potentially become compromised.

Multi-Factor Authentication (MFA)

MFA adds an extra layer of security on top of your password. This is even more important in remote or hybrid operations where you have no way of verifying that the person logging in with a set of credentials is actually a genuine user. MFA goes a long way toward securing your organization’s sensitive data from fraudulent login attempts with stolen user credentials. 

Role-Based Access Control (RBAC)

A comprehensive IAM solution like Akku enables you to enforce role-based access control, ensuring that employees only have access to the information necessary for their roles. RBAC allows you to control what end-users can access by assigning them to roles such as administrator, team lead, executive, or business analyst, for example. Permissions can then be aligned with these roles ensuring job functions can be performed without providing excessive or universal access which opens up security risks.

Secure remote access

When it comes to remote operations, ensuring secure access practices is vital to protect sensitive data and applications. An IAM solution like Akku addresses this in multiple ways. 

For example, you can set up an IP-based access restriction to allow access to certain sensitive data only from the office to prevent misuse and ensure security. All other functions can be performed remotely to promote productivity and convenience.

Or access to certain resources can be limited to only whitelisted devices using device-based restriction. 

Each user can be limited to access resources relevant to them only during their defined work shift and access can be prevented at other times through time-based restrictions. 

And access can even be disabled from other countries to prevent malicious activity originating outside your area of operations through location-based restriction.

Partnering with a service provider such as Akku, which has tailored IAM solutions for the BPO and ITeS industry can help you protect sensitive data and maintain compliance with industry regulations besides enabling streamlined operations and collaboration across departments. Contact Akku today to learn more!

The urgent need for Identity & Access Management at Universities and Educational Institutions

Cyber threats can affect any educational setting, from elementary schools to universities, whether online or brick-and-mortar. Limited resources, budget constraints, outdated software, and inadequate security systems, cause some of the biggest risks. 

Education ranks as the fifth most targeted industry for security breaches in the United States, with more than 1600 publicly disclosed cyberattacks on schools between 2016 and 2022. Just last year, a security lapse in India’s Education Ministry app, Diksha, exposed millions of students’ and teachers’ personally identifying information due to an unprotected cloud server storing the data.

With the increasing adoption of technology in education, and even more so after the COVID-19 pandemic, the need for Identity & Access Management (IAM) systems is now vital for security and productivity at educational institutions.

But first, what are the unique challenges in IAM for educational institutions?

Diverse user base

Educational institutions cater to a diverse range of users including students, faculty, staff, administrators, and sometimes even external collaborators. Managing identities and access rights for such a diverse user base can be complex.

Outdated IT systems

Limited IT budgets result in legacy systems that are challenging to maintain, costly to fix, and may lack effective customer service. They also pose security risks due to outdated infrastructure. Users with multiple roles face challenges as each role is treated as a separate ID, leading to multiple credentials and fragmented access.

Remote learning

The rise of remote learning and the prevalence of BYOD or Bring Your Own Device policies have introduced additional difficulties in managing identities and securing access to resources. Educational institutions must ensure secure access to resources from any location and on any device while maintaining data privacy and security.

Data breach risks

Educational institutions handle large amounts of personal and sensitive information, including academic records, personal information, and research data making them prime targets for data breaches. Maintaining data security is essential for building trust and preventing breaches or leaks.

Changing user roles

Colleges and universities frequently onboard and offboard thousands of new users or new students each semester, each of whom require access to university resources before arriving on campus. Also, access for graduating students needs to be disabled promptly. Also, colleges handle transient users on a massive scale, including students taking semesters off and contingent faculty.

Manual provisioning and de-provisioning

Manual provisioning and de-provisioning of user access leads to high costs, security threats, and help desk overload. Manual authorization workflows for user access are prone to delays, mistakes, and compliance/security concerns. IT staff are responsible for frequently authorizing access requests, leading to inefficiencies. Also, there is a lack of auditing.

No integration with cloud-based platforms

Educational institutions face challenges integrating IAM systems with cloud-based platforms. The absence of dedicated IT help desk teams results in an increased workload for IT staff to resolve password and account unlock requests.

How can IAM address these challenges?

Centralized management and access

IAM solutions provide a centralized platform for managing user identities, authentication, and authorization. This helps to streamline user provisioning, de-provisioning, and access management across the institution, reducing administrative overhead. 

For users too, with a single sign-on provided by an IAM platform, all applications are brought onto a single platform. This eliminates the hassle of multiple passwords and logins and makes the login process fast and effortless.

Automated provisioning and de-provisioning

A comprehensive IAM solution like Akku automates the process of provisioning and de-provisioning user accounts based on predefined rules and policies. 

This ensures users have timely access to resources they need and access is revoked promptly upon role changes or departure from an institution, reducing the risk of unauthorized access. Also, IAM solutions implement role-based access. This granular control ensures users have access only to resources necessary for their job functions.

Learn-from-anywhere security

IAM solutions often go beyond user permissions to access applications. For example, Akku offers extensive access management features that let you permit access to your institution’s resources only from specific whitelisted network IP addresses, or only from whitelisted devices.

Suspicious login attempts can also be identified and flagged when a user attempts to log in from an unfamiliar location or at an unexpected time.

Multi-factor authentication (MFA)

Many IAM solutions offer MFA capabilities, adding an extra layer of security beyond passwords. By requiring users to authenticate using multiple factors such as passwords, biometrics, or one-time codes, MFA helps prevent unauthorized access even if credentials are compromised.

Akku makes implementation of MFA effortless and cost-effective with a range of authentication factors to choose from, including passwordless authentication.

Integration with LMS and other education-specific platforms

IAM solutions integrate with LMS platforms and other applications used in educational settings, which allows for single sign-on (SSO) capabilities, enabling users to access multiple resources with a single set of credentials, thereby enhancing user experience and productivity.

With Akku, the process of integration is effortless with plug-and-play connectors to over 500 popular applications.

Auditing and compliance reporting

An end-to-end IAM solution like Akku provides robust auditing and reporting capabilities, allowing institutions to monitor user activity, track access privileges, and generate compliance reports. Akku’s Smart Analytics dashboard provides clear visibility across the institution’s users as well as intelligent insights on unused application licenses, provisioned user access, and more.

 

IAM solutions can help educational institutions improve security, streamline administrative processes, and ensure compliance with regulatory requirements, enabling a safer learning environment for students and staff. Akku’s IAM solutions are tailored to meet these unique challenges, so reach out to us today so we can help you stay secure.

A Customized Device-Based Access Control Solution for an Automotive Ancillary Major using Akku

Data security is a critical business priority today – this is especially true for businesses in industries such as manufacturing, where intellectual property as well as customer data are involved. 

This was the case for our client too – a leading player in the automotive ancillary manufacturing space. In this blog, we explore their specific challenge in safeguarding their digital assets, and how Akku was able to deliver a customized solution to address the client’s needs.

The Challenge

The client runs regular audits to assess their security posture, and to identify areas where their existing Google Workspace could itself provide adequate security measures in terms of access control. 

In one such audit, they identified a critical gap. Employees at the company were increasingly needing to work remotely, but the existing endpoint security solution was only capable of restricting access to the company’s network and disabling all remote access.

Additionally, it was necessary to permit access for any user from any approved company laptop or desktop – a challenge given that the conventional device-based restriction approach generally maps one user to one device.

Akku’s Innovative Approach

Our team at Akku addressed this challenge with a customized device-based restriction strategy. 

To allow any user to access applications and data from any of the company’s laptops or desktops, we decided to implement a many-to-many mapping system. This unique solution involved the development of a custom application, the Akku Agent, installed on every whitelisted device.

The Implementation

Through the client’s inventory system, all machine serial numbers were captured and uploaded to Akku. The login process was then revamped to require all users to authenticate via Akku only. 

When a user logs in, the Akku Agent now verifies the device’s serial number against the whitelisted devices in Akku, and allows access from any location, including outside the client’s network, as long as the request is made from an approved device.

This solution seamlessly addressed the core challenge of permitting remote user access from approved devices.

Tackling Mobile Access

The next hurdle was controlling mobile access. Based on the Google Workspace plans assigned to the company’s users, the Google Workspace Advanced MDM functionality addressed mobile access control for only a subset of the company’s users. 

For all other users, access from any mobile device remained unchecked. Additionally, inventorying all personal devices of employees was impractical.

Akku’s solution was to restrict user mobile access to a controlled number of manually approved devices per user. By default, users were not permitted mobile access. Upon necessity, they could contact the admin to get a device approved, ensuring secure and controlled mobile access. And in case of a change of device, such as on purchase of a new phone, the admin would be able to deactivate access to the old device and enable access to the new device.

The Outcome

By integrating Akku, the client not only overcame the limitations of their existing security system, but also enabled secure remote access for their employees with seamless device-based access control measures.

The solution addressed the unique challenges faced by our client through Akku’s flexibility and our team’s custom development and deployment solution.

Akku’s flexible and innovative IAM solutions can transform your organization’s security landscape too. Talk to us to know more today.

Blockchain Technology: A new chapter in Identity & Access Management

Author: Baskar
Reading time: 3 mins

Why do you need an IAM? These tools help businesses manage their corporate identities and each employee’s access to different resources. Typically, these IAMs work based on a centralized database of user names and passwords. Single sign-on (SSO) works with this database to confirm identity and access permissions.

However, this database also becomes a centralized target for malicious actors. Whichever platform you’re using – your IAM solution, Active Directory, or any other identity provider – such a database is a tempting ‘honey pot’, a target for hackers.

 

Enter the Blockchain IAM

Blockchain-based IAM solutions will be able to authenticate identity without the use of passwords. Based on your organization’s DID (decentralized identifier), blockchain credentials will be recorded and tracked on the distributed, shared, immutable blockchain ledger. The public key will be stored on the blockchain servers, while the private key will be pushed to user.

In the case of Akku’s upcoming blockchain version, employees will need to enter their DID on an Akku app on their smartphone. A private key will then be pushed to their device, activating access to the app on that device, which can be used to enable login and access to all corporate assets.

Managing digital identities without a single point of vulnerability

Using the Self-Sovereign Identity (SSI) model, digital identities can be managed in a distributed ledger system. This ensures that there’s no single point of vulnerability for hackers to attack. Your user credentials are secured with the tamper-proof distributed ledger.

Since blockchain-recorded credentials are recorded in a distributed ledger, they cannot be altered or impersonated. This guarantees integrity of identity during authentication, and you can be sure that your authenticated users are really who they say they are.

An additional layer of security is guaranteed through passwordless authentication.

Prevention of user impersonation through passwordless authentication

Since there are no passwords involved in the user authentication process, there is no risk of passwords being compromised or hacked. Our QR code-based passwordless authentication process is seamless, immediate and extremely secure. In addition, the authentication process also offers a seamless user experience.

As we move beyond passwords for authentication, you gain a number of benefits:

  • Security from easy-to-hack passwords, poor password policy compliance, common passwords, etc
  • Streamlined login process as they avoid password resets and other requests to IT support team
  • No risk of compromised passwords and user impersonation

The blockchain is the next big thing in cybersecurity, and Akku is excited to be at the forefront of this revolution. The private decentralized, immutable ledger feature of blockchain technology changes the IAM landscape considerably.

Talk to our team of experts about how to get started on your blockchain journey. Get in touch with us today.

Security isn’t a one-time investment: 3 key areas where most organizations fail

Your management team says that the time has come to invest in your organization’s cybersecurity. Your operations team agrees and says they are committed to security. Your IT team says that an IAM would help to secure your data and application, and identifies customizable IAM solutions, such as Akku, for investment.

So far, so good. But does that complete the job from your team’s end?

Even if your organization’s management and users believe that they are totally committed to improving cybersecurity, many of our recent IAM implementations have brought up some interesting issues of organization productivity.

Low priority on training

Many corporates believe that their employees – young, apparently tech-savvy, living in metropolitan areas – are sufficiently aware of all necessary cybersecurity measures. They believe that their teams are equipped to set up strong passwords, manage their own multi-factor authentication, avoid phishing attacks and browse through only secure web pages.

Some businesses, especially very large enterprises, do understand that cybersecurity training is necessary. However, others (regardless of size) often don’t feel it’s important for workers to take time out from their regular routines to focus on security. This is a prioritization issue, not one of budgets or resources. It can result in a number of security issues, including in terms of secure access to applications and data. No matter how technologically aware your team is, no one knows everything. It’s important to keep your learners up-to-date with regular cybersecurity training.

Fear of adoption

For a simple example, consider single sign-on (SSO). Single sign-on is an efficient way to log on to multiple applications. Using 2FA or MFA (two-factor or multi-factor authentication), single sign-on is secure as well as easy. However, if your team has never used such tech before, it can be bewildering. In our experience, 75-80% of corporate users don’t know how to use SSO without training. Post implementation of Akku, our team has occasionally offered training on how to use SSO and multi-factor authentication in the past. 

When we speak to our customers, we find that in many cases, fear of adoption is a bigger hurdle than cost of implementation or features provided by the IAM. They believe that their workers simply don’t know how to use MFA, and that it’s too much effort to provide regular updates and training to fix this gap.

In our experience, fear of adoption prevents more investments in cybersecurity applications than budget or other concerns.

Prioritizing productivity over security

While Akku or other IAM solutions secure access to applications and data, there is a certain amount of involvement needed from your IT team. A classic example is the password change self-service functionality. This functionality allows your users to manage, update and change their own passwords. 

At Akku, our policy is against self-service for password management. This is an intentional choice as it risks allowing users to set weak security questions or repeat common passwords used in other personal accounts. This, further, risks hacking through social engineering or credential stuffing attacks. In addition, when users know that they can reset their passwords at any time, they feel that their responsibility to secure their account and credentials is not as urgent. When they have to disturb their IT administrator every time they forget their password, this feels like a much more serious problem!

However, centralization of password management is inefficient for IT admin teams. In our experience, around 0.2% of users forget their passwords, every day. For an enterprise of 5,000 users, that results in upto 10 password reset requests, every day. As a result, some organizations tend to prioritize team efficiency or productivity over cybersecurity, by allowing users to manage their own passwords.

This raises the question: are you prioritizing your cybersecurity or team productivity? At the end of the day, you are responsible for your own cybersecurity. Taking the decision to invest in Akku or any other security infrastructure is an important step, but you need to keep the focus on cybersecurity on an ongoing basis. 

Security is a long term commitment, not addressed by a single investment. Talk to our team today for a holistic consultation on the next steps towards a more secure organization.