hybrid work Archives

3 Challenges of hybrid work, and how identity & access management solves them

Even as an increasing percentage of the workforce works remotely, cyberattacks on organizations continue to surge. 73% of executives viewing remote workers as a heightened security risk. A 2024 report revealed a 104% increase in attempted cyberattacks over the previous year, highlighting the critical need for strong cybersecurity measures.

While the increased adoption of remote and hybrid work models has reshaped the workplace, the bottomline is that it also poses security challenges. Therefore ensuring secure collaboration – whether on-site or remote – requires solutions that protect data, authenticate access and mitigate risks in various environments.

That’s where Identity & Access Management (IAM) comes in with its toolkit designed to safeguard your workspace – whether it’s at the office or remote.

Security Challenges of Hybrid Operations

1. Increased attack surface

With employees accessing resources from various networks and devices, the risk of unauthorised access grows, expanding the attack surface.

2. Access control and data security

Hybrid setups require strict control over access to sensitive data to prevent breaches and regulatory issues.

3. Device and network security

The mix of personal and corporate devices on different networks raises the risk of malware and cyber threats.

Key IAM features for Secure Collaboration

1. Single Sign-On (SSO)

SSO streamlines access to multiple applications with a single, secure login and reduces the need to manage multiple passwords. Akku’s Single Sign-On feature offers one-click access across applications, a single dashboard for quick provisioning, permissions management, and easy revocation of access across all applications.

2. Multi-Factor Authentication (MFA)

MFA strengthens security by requiring a second form of verification beyond just a password. However, implementing MFA can be complex and costly, especially when multiple applications from different providers need a unified platform. Akku offers MFA functionality that’s quick and cost-effective to deploy, with authentication factors including biometrics, SMS, and push notifications.

3. Role-Based Access Control (RBAC)

RBAC restricts access to specific data and applications based on an employee’s role. This approach limits data exposure to only those who need it, safeguarding sensitive information and preventing accidental leaks or security breaches.

What does IAM ensure?

1. Real-time monitoring and auditing

IAM systems offer real-time visibility into user activities, allowing IT teams to monitor logins, device usage, and detect potential security incidents as they occur. Regular auditing ensures that user access aligns with each person’s current role, preventing privilege creep and enhancing accountability within the organization. In other words, real time monitoring and auditing ensure better decision-making, operational efficiency, breach detection and prevention, and customer satisfaction.

2. Data protection in multi-cloud and hybrid environments

A recent study reported a 75% rise in cloud incidents last year, which explains why IAM is highlighted as a key cloud security trend for 2025, with zero-trust architecture adoption projected to reach 60%, along with advanced access control measures to secure critical systems. IAMs secure collaboration across various cloud services by enforcing consistent access control policies across environments.

3. Improved compliance and data privacy

Compliance with data privacy regulations such as GDPR and HIPAA is essential for organizations handling sensitive information. By employing IAM, organizations can ensure they maintain the highest standards of data privacy and regulatory compliance.

The hybrid work model brings new security challenges, but your organization can stay not just a step but leaps and bounds ahead of every threat simply by adopting an IAM solution. Protect your data, improve your productivity with Akku. Talk to us today to find out more.

The simpler way to manage Remote Employee Onboarding

When onboarding new employees, it’s important to keep the process as simple as possible. When all new user activity occurs in a single system, onboarding, especially remote onboarding, becomes seamless and effortless.

If your onboarding system is integrated with Akku, or if you use Akku itself as the onboarding system, this system becomes the first point of engagement for the user with the organization. Every step of the onboarding process is guided by this tool. Since it collects all the user data requested at the very beginning of the interaction with the new employee, Akku becomes the single source of truth for the entire career journey of the employee.

The onboarding process

Once the employee has been recruited, they are instructed to create an Akku account using their personal email address. A website link is then sent to the employee’s personal email id. Upon clicking on this link, the employee is led to a portal where they can begin onboarding by requesting their new corporate credentials.

Once they receive their new credentials, users log on to the same system using their corporate email address and password. On the same landing page, they see the list of guidelines to be followed, documents to be submitted with deadlines, date and location of reporting, how and what to do upon joining the organization, and more. All details are shared in a single window, often including a downloadable offer letter.

A single source of truth

Since the onboarding process for all employees is undertaken through a common digitized system, Akku becomes a ‘single source of truth’ for all information related to each employee.

This makes onboarding seamless from the documentation perspective, as the new employee has to upload documents to a single location, and all departments involved can access them directly, as and when needed.

Similarly, since provisioning happens through Akku, access to all relevant software and other digital assets is also granted effortlessly through a single application. Not only is provisioning seamless, but authorized managers across departments can also view details pertaining to the new employee via Akku’s dashboards, as it is the single source of information about the new team member.

Remote onboarding

This kind of single-window onboarding is extremely valuable to employees working remote or hybrid, as most of their interaction with the organization will be virtual. An efficient onboarding process makes a great first impression. It shows that as an employer, you consider employee support to be a tech priority.

Much of the Know Your Employee (KYE) documentation can (or sometimes, should) be completed before the employee actually joins the organization. Since the portal is open at any time and can be accessed from anywhere, remote document collection (in the form of soft copies) is seamless. This is especially important and useful for employees working remotely, as they may not be located in the same area as your office and could need to travel to visit the office to submit hard copies.

Similarly, since employees are also offered virtual orientation, knowledge transfer and access provisioning, remote onboarding becomes easier.

Benefits to remote employees

Seamless documentation: As discussed earlier, since Akku is a single source of truth, all documentation takes place virtually through the portal itself.
Seamless provisioning: As an Akku-based onboarding system of this kind is a single source of truth in the organization, employees do not have to go outside the system to upload data and documentation about themselves, nor to access relevant information, knowledge, or relevant assets.
Seamless knowledge transfer and training: Akku is integrated with a communication system to push messages and communiques to users. Using this tool, orientation, knowledge transfer and initial training can take place through the system itself.
Seamless reporting: The same tool provides user activity monitoring as well, for the duration of onboarding and orientation, since it tracks the progress of the new employee through the predefined process. Akku can directly intimate HR, reporting manager and head of department regarding the progress of the employee through the KYE process via the system dashboards.
Seamless identity management: Since Akku is a full-fledged IAM, the new employee can directly be provisioned with access to all required software and other assets through Akku itself. At the same time, account credentials for single sign-on (SSO) can also be directly generated.

Automated, single-window onboarding for remote employees makes the process significantly more efficient, especially for large enterprises with a huge number of employees joining per day. Single-window reporting is also a feature that smaller businesses find extremely useful, as it makes user management much more efficient for small HR teams.

Wondering how to make your onboarding process more efficient? Take it digital with Akku. Contact our team today to discuss how to get started.

Think beyond Active Directory for hybrid working

In 2020, the pandemic had a major impact on security and cyberattacks. The year saw the highest number of data breaches and cyberattacks in decades. In India alone, more than 1.1 million cyberattacks were reported in 2020, almost three times the number reported in 2019.

The new norm of work-from-home, paired with the Great Resignation, made cybersecurity even more challenging for enterprises. There was a steep increase in staff turnover and that came with access and privilege requests – all to be administered remotely.

On-prem IAM solution

The traditional, on-premises model for cybersecurity was to implement a solution like Active Directory (AD). This identity and access management solution helped to regulate device and user authorization through password policies and account privilege policies.

Many organizations (approximately 90% of the Global Fortune 1000 companies, says Frost & Sullivan) for identity and access management. Active Directory works on the enterprise network to manage the organization’s devices based on company policies for software and content access, password creation and maintenance, and other security requirements.

It pushes these enterprise policies securely to all network devices. It offers several advantages, primarily control and fast access to information. However, implementation of AD infrastructure in an organization requires proper planning and investment, and that can prove expensive depending on how many systems are being managed. AD depends on the office network and is located in the server room on the office premises.

Working remotely with AD

When using an on-prem IAM solution like Active Directory (AD), users sign on to the single AD portal to access their data and applications. The only way to sign on to AD is via the organization network.

During the pandemic, enterprises suddenly moved to remote working – rendering the on-prem solution useless. Suddenly, users needed to log on to their network from a remote location, through a VPN. The investment in multiple VPN licenses would result in a huge expense, while free or open-source VPNs could lead to security vulnerabilities themselves! This also created an additional step in the log-in/access process.

In addition, since the AD infrastructure depends on the office network and is entirely located in the company’s server rooms, it requires on-premises monitoring and maintenance by at least two trained technicians.

Azure AD

Microsoft understood that these problems could be faced by pandemic-stricken users of AD, and recommends that in such cases, Azure AD (the cloud version of Active Directory) may be used. However, Azure AD is associated with high initial CAPEX and ongoing maintenance costs and requires training for the technicians to be able to manage it.

These expenses are hard to justify, for businesses that had already invested in AD – typically, AD costs a significant amount of time and money. Some small and medium businesses simply could not afford the fresh costs, and instead looked for workarounds that potentially resulted in new vulnerabilities.

So are your only options expense, operational difficulties, or potentially vulnerable workarounds?

Opt for customized IDaaS

With a custom IDaaS (Identity as a service) solution, you gain the flexibility and usability of Azure AD, at a cost that suits your needs. Service providers like Akku offer complete automation of the identity and access management function, on any device accessing enterprise assets, from anywhere.

On-prem is old-school; the future is the cloud. Consider a cloud-native IAM solution like Akku, that’s completely customizable to your requirements. It’s more cost-effective and hassle-free. Contact our team to learn more.

Business from anywhere: IAM as a vital piece of the Business Continuity puzzle

COVID-19 was a shock to the global economy. The pandemic aside, the enforced and voluntary closure of offices has dramatically changed the way businesses work. Overnight, employees were instructed to work from home, in many cases indefinitely. There are still tens of thousands of organizations around the world who are still unsure of when, if ever, they will resume a traditional office-oriented working environment.

Business Continuity Plan (BCP) challenges for enterprises

Even more than the longevity of office closure however, it was the suddenness with which it hit that was so disruptive. For businesses without a BCP to address such an eventuality, it took many painful weeks or more before they could resume operations.

When remote operations did begin, many businesses – especially in domains involving sensitive data, such as healthcare and BFSI – faced concerns and scrutiny from both their customers and regulatory authorities. With large workforces working from home, data and application security became a genuine worry.

As you prepare for the next major global disruption, here’s how an Identity & Access Management (IAM) solution like Akku could play an important role in keeping your business running in a work-from-anywhere world.

Remote identity management with Active Directory

A majority of global enterprises use on-prem Microsoft Active Directory (AD) to manage user identities across their organization. It’s an effective solution as long as all users are working from the same premises. When they are not, however, a cloud-based identity management solution is essential.

As a robust IAM solution, Akku can integrate with your on-premise Active Directory through a secure tunnel – by doing this, all the user credentials and identity stored on your AD can be accessed by your IAM from anywhere. This allows you to continue to use your familiar AD for identity management, while also eliminating the need to take up a complex and expensive migration of your identity management system to the cloud.

Once your IAM enables access to your user identities from your AD from any location, you can then progress to the Access Management functionality of the IAM platform, to grant due access to all necessary assets (files, platforms and applications) to only the specific users who require it.

Security during remote access

A major concern with the work-from-anywhere environment is security. To preserve the sanctity of your assets, you need to control the users accessing them, and ensure secure access for authorized users. Two key ways to achieve this are through device-based restrictions and multi-factor authentication.

By restricting asset access to only registered or company-owned devices, you ensure that the organization’s apps and data are not impacted by any malware or security vulnerabilities that may exist on non-authorized devices. Multi-factor authentication (MFA) reconfirms the identity of the user accessing the company’s digital assets by additional means beyond a password – such as time-based OTPs or push notifications, for instance.

Through implementation of an IAM solution along with increasing the security of your cloud assets, you can also manage highly granular access control. Each individual user can be granted access to only the files, platforms and software that they require, with easy provisioning and deprovisioning to quickly and reliably provide and revoke access.

Real-world benefits during disruptions

Through a straightforward implementation of Akku that integrates with your Active Directory and acts as the identity provider to all of your applications, you are geared up to manage remote working at a moment’s notice.

In a world of increasing uncertainty, this means business continuity, with uninterrupted, secure and efficient operations through any circumstances that may arise.

COVID-19 was a once in a century phenomenon, but large-scale disruptive events are not that uncommon. Allow us to help you create your BCP to address any eventuality by setting up Akku to enable a seamless and secure work-from-anywhere operations. Contact our team of experts to get started.

4+1 WAYS THE MANUFACTURING INDUSTRY IS NAVIGATING THE NEW NORMAL

The manufacturing industry took a big hit at the start of the pandemic-imposed lockdown, mainly due to two reasons. Firstly, most manufacturing units require workers to be on-site and remote working was not an option, unlike certain other sectors. This meant that manufacturing came to a complete stop, at least until they were allowed to reopen with several regulations in late April. Secondly, in many manufacturing sectors, the demand went down due to the slowing down of overall economic activity.

While times have continued to be challenging over the past months, here’s how manufacturing companies are changing their approach to cope with the new normal:

Adopting automation

Before the pandemic, most manufacturing companies relied heavily on manual activities and intervention at every step of the manufacturing and distribution process. Today, wherever possible, companies are minimizing manual intervention to enable social distancing and create safer workspaces for employees and workers.

Automation and other digital solutions that help workers collaborate better also improve the speed of manufacturing, making up for months of lost time, work, and revenue. What’s more, automation can also improve production efficiency by 3-5% and increase the global manufacturing output by 1.3 trillion USD.

Rethinking the supply chain

A smooth and seamless supply chain is crucial to the success of a manufacturing company as it prevents bottlenecks, prevents the accumulation of manufactured goods, and reaches customers/end-users without delay. All of this, unfortunately, were affected during the pandemic.

To tackle this issue, manufacturing companies are building more avenues through which their goods can reach their end-users. For example, companies like Frito-Lay, PepsiCo, and Kraft Heinz have introduced direct-to-consumer sites, to shorten or even eliminate the long supply chain.

Undertaking contract manufacturing

With import and export being severely affected and international transport still limited post the COVID-19 outbreak, how are manufacturing companies delivering their products across borders? Through increased collaborative efforts within the industry!

Many international/overseas manufacturers have taken to local contract manufacturing to make sure their customers continue to receive products from the brands they prefer. Contract manufacturing is also helping some manufacturers diversify their company’s product offerings during this time, without having to make expensive investments. Here is an example from the pharma manufacturing sector.

Addressing immediate needs

The manufacturing industry thrives on a fine balance between demand and supply. During the COVID-19 pandemic, while supply was temporarily affected by movement restrictions, demand underwent a paradigm shift.

People were no longer buying cars – they had nowhere to go. Instead, as healthcare facilities struggled to accommodate the growing number of COVID-19 cases, the demand for ventilators and PPE shot up! Automotive companies were quick to identify the need and shift gears to supply exactly what was in demand. That’s not all – even beauty brands began making hand sanitizers! In this way, several companies have stayed profitable by repurposing existing manufacturing facilities to produce products that are in high demand or experiencing shortages during this time.

Staying innovative

Necessity is the mother of invention, but innovation is what will keep manufacturing companies thrive in the new normal!

If you are in the manufacturing industry, we have just the right tools to help you streamline your operations, so you can keep innovating without worries! Talk to us about our Business Continuity & Operational Resilience (BCOR) solution today.