IAM as the Solution to Healthcare Sector Challenges

Healthcare organizations are unique in the volume and sensitivity of information that they hold. Reports say that healthcare is among the 5 most cyber-attacked industries over the past 5 years. 

The 2020 Breach Barometer published by Protenus reports that in 2019, more than 41 million patient records were breached, and around 40% of the respondents surveyed in Europe and the U.S. were concerned hackers would breach their digital data.

The importance of bolstering cloud security in such an environment is therefore vital, and deploying an Identity and Access Management (IAM) system can play an important role in this process.

Here is a look at some of the key challenges facing the healthcare sector, and how an IAM could help to overcome them.

#Challenge 1: Enabling easy but secure access

Very often, breaches of patient data occur due to a lack of caution on the part of patients themselves, with the use of easily compromised passwords. This applies equally to healthcare providers too, with the need to access multiple applications, and therefore, the need to memorize multiple passwords.

The IAM Solution: 

Enforcing a strong password policy can help ensure that patients and providers alike set strong passwords that are more difficult to breach. Additionally, by enabling multi-factor authentication (MFA), an additional layer of security is added above the password. And to make things easier for providers, bringing all applications onto a single platform to provide them with a single point of access means that just one set of credentials is all that they need to remember.

# Challenge 2: Compliance with regulations

Healthcare is a highly monitored industry and there are certain established regulations to follow. For instance, in the USA you have the Health Insurance Portability and Accountability Act (HIPAA), as well as newer industry-specific regulations like Electronic Prescribing for Controlled Substances (EPCS), for which compliance is non-negotiable.

These newer regulations call for adherence to certain prescribed standards of data security along with detailed audit capabilities.

The IAM Solution:

With an appropriate IAM solution, compliance requirements can be largely met through strong data encryption, implementing standards-compliant password policies across users, providing only the minimum necessary access to users, and comprehensive logging of every user action across applications and data points.

# Challenge 3: Driving digital transformation

COVID-19 has accelerated the speed of digital transformation, with the healthcare sector right at the center of the revolution. Telemedicine, Patient Access Management, and a host of other new requirements, each need control over a number of identities and access entitlements. 

The healthcare industry is under growing pressure to adapt to changing business models and technology innovation, as there is an ever-increasing need to protect access to sensitive data.

The IAM Solution:

With features like single sign-on, IAM offers an integrated approach to patient care, enforcing security and compliance capabilities to increase efficiency. In order to support the new digital-first world of healthcare, therefore, IAM has become a necessity rather than an add-on.

Clearly, IAM is the need of the hour in the healthcare industry. And Akku, the powerful and flexible enterprise cloud control solution created by CloudNow helps to facilitate identity and access management across your healthcare enterprise’s cloud environment. Talk to us today to discuss how Akku may be able to help with your compliance requirements.

Healthcare Data, HIPAA Compliance, and Akku

The Health Insurance Portability and Accountability Act (HIPAA) has been effective in the USA since 1996. 

The Act actually has five different section titles, namely Health Insurance Reform, Administrative Simplification, Tax-Related Health Provisions, Application and Enforcement of Group Health Plan Requirements, and Revenue Offsets – however, the mention of ‘HIPAA Compliance’ most often refers to compliance to the second title – Administration Simplification. 

This is the most challenging aspect of the HIPAA Act, as it comes with strict regulations on protecting the data of patients in an industry that is often a major target for data breaches and malicious activity. Identity and access management across applications used in a healthcare facility, therefore, becomes critical to HIPAA compliance.

Here’s how Akku can help in ensuring data privacy and preventing both outsider and insider attacks on patient data, and, ultimately, compliance to HIPAA’s stringent regulations.

Protecting your data

  • Akku strengthens security around the login process by allowing you to set up and enforce a strong password policy as well as multi-factor authentication to reinforce password-based security
  • It also employs a custom salted-hash encryption methodology – a combination of salting and hashing techniques – for user credentials and data

Preventing unauthorized access

  • Akku allows you to exercise tight control over which users have access to what applications and data, so that access is not available to users who may not require it
  • It prevents accidental and malicious data breaches by allowing access to applications only from whitelisted network IP addresses and devices
  • The system also automatically blocks suspicious access attempts at abnormal times or from unexpected locations, and also enables the set up of time-based and location-based restrictions

Ensuring privacy and accountability

  • Every Akku implementation is set up independently in a separate server instance, so privacy on the cloud is ensured
  • Akku provides administrators with complete visibility by maintaining detailed logs maintained for every activity taking place across the apps and in the server

Beyond HIPAA

In addition to helping your healthcare facility become HIPAA compliant, Akku also makes it easy to set up integrations across your Hospital Information System (HIS), Lab Information System (LIS), Patient Management System (PMS) and more. This, in turn, improves collaboration between various departments and enhances overall productivity.

To know more about Akku’s complete set of features and their specific benefits to your facility, contact us today!