Tag: user provisioning

The simpler way to manage Remote Employee Onboarding

When onboarding new employees, it’s important to keep the process as simple as possible. When all new user activity occurs in a single system, onboarding, especially remote onboarding, becomes seamless and effortless.

If your onboarding system is integrated with Akku, or if you use Akku itself as the onboarding system, this system becomes the first point of engagement for the user with the organization. Every step of the onboarding process is guided by this tool. Since it collects all the user data requested at the very beginning of the interaction with the new employee, Akku becomes the single source of truth for the entire career journey of the employee.

The onboarding process

Once the employee has been recruited, they are instructed to create an Akku account using their personal email address. A website link is then sent to the employee’s personal email id. Upon clicking on this link, the employee is led to a portal where they can begin onboarding by requesting their new corporate credentials.

Once they receive their new credentials, users log on to the same system using their corporate email address and password. On the same landing page, they see the list of guidelines to be followed, documents to be submitted with deadlines, date and location of reporting, how and what to do upon joining the organization, and more. All details are shared in a single window, often including a downloadable offer letter.

A single source of truth

Since the onboarding process for all employees is undertaken through a common digitized system, Akku becomes a ‘single source of truth’ for all information related to each employee. 

This makes onboarding seamless from the documentation perspective, as the new employee has to upload documents to a single location, and all departments involved can access them directly, as and when needed.

Similarly, since provisioning happens through Akku, access to all relevant software and other digital assets is also granted effortlessly through a single application. Not only is provisioning seamless, but authorized managers across departments can also view details pertaining to the new employee via Akku’s dashboards, as it is the single source of information about the new team member.

Remote onboarding 

This kind of single-window onboarding is extremely valuable to employees working remote or hybrid, as most of their interaction with the organization will be virtual. An efficient onboarding process makes a great first impression. It shows that as an employer, you consider employee support to be a tech priority.

Much of the Know Your Employee (KYE) documentation can (or sometimes, should) be completed before the employee actually joins the organization. Since the portal is open at any time and can be accessed from anywhere, remote document collection (in the form of soft copies) is seamless. This is especially important and useful for employees working remotely, as they may not be located in the same area as your office and could need to travel to visit the office to submit hard copies.

Similarly, since employees are also offered virtual orientation, knowledge transfer and access provisioning, remote onboarding becomes easier.

Benefits to remote employees

  1. Seamless documentation: As discussed earlier, since Akku is a single source of truth, all documentation takes place virtually through the portal itself.
  2. Seamless provisioning: As an Akku-based onboarding system of this kind is a single source of truth in the organization, employees do not have to go outside the system to upload data and documentation about themselves, nor to access relevant information, knowledge, or relevant assets.
  3. Seamless knowledge transfer and training: Akku is integrated with a communication system to push messages and communiques to users. Using this tool, orientation, knowledge transfer and initial training can take place through the system itself.
  4. Seamless reporting: The same tool provides user activity monitoring as well, for the duration of onboarding and orientation, since it tracks the progress of the new employee through the predefined process. Akku can directly intimate HR, reporting manager and head of department regarding the progress of the employee through the KYE process via the system dashboards.
  5. Seamless identity management: Since Akku is a full-fledged IAM, the new employee can directly be provisioned with access to all required software and other assets through Akku itself. At the same time, account credentials for single sign-on (SSO) can also be directly generated.

Automated, single-window onboarding for remote employees makes the process significantly more efficient, especially for large enterprises with a huge number of employees joining per day. Single-window reporting is also a feature that smaller businesses find extremely useful, as it makes user management much more efficient for small HR teams. 

Wondering how to make your onboarding process more efficient? Take it digital with Akku. Contact our team today to discuss how to get started.

User Lifecycle Management made easy with Akku

The employee lifecycle is an HR model that identifies the different stages an employee goes through during his/her stint at an organization. Employee lifecycle management, therefore, involves the steps taken by HR in optimizing the flow of the cycle. Typically, the employee lifecycle involves the following stages: recruiting, onboarding, training and development, retention, and offboarding. 

In modern organizations, where the employee is also a user (of one or more applications), a similar user lifecycle begins at the onboarding stage and continues until the employee exits the organization.

When it comes to the efforts involved in the user lifecycle management, both the HR and the IT teams have roles to play. The process involves creating user accounts and user roles, assigning permissions, setting up custom restrictions, continually monitoring user activity, modifying user roles, keeping employees compliant, disseminating mandatory and relevant training material, and finally, removing access when they offboard.

Here’s how Akku can make user lifecycle management easy for you:

Onboarding

With Akku’s single sign-on admin dashboard, multiple user accounts to different applications can be created and assigned to a single set of credentials for the user, all in a few clicks. Through this dashboard, user roles and permissions can also be assigned easily, saving time and improving efficiency at the onboarding stage. 

With Akku for user lifecycle management, the organization can ensure user account provisioning on the employee’s very first day at the organization so that new employees can hit the ground running.

User Management & Usage Analytics

Akku provides administrators with granular control over user access to data and apps. When employees are promoted or moved internally within the organization to newer roles, it only takes minutes to reassign permissions to existing apps or add new apps into the employee’s kitty.

By checking a user’s real time access and use of each assigned application, Akku also helps to reassign permissions or remove accounts that may not be necessary for a particular user. Akku also allows IT to more easily conduct audits by keeping an audit trail in reports that specify when users were provided or revoked certain levels of access and who has assigned these permissions.

Compliance & Communication Management

Akku enables you to keep your users updated, well trained and compliant through effective communication with its Internal Communication feature. Through this feature, HR and IT administrators can share information and updates, either addressing them to all users within the organization or with specific departments alone. The same feature can also be used to disseminate training material to upskill and qualify users for a future-ready workforce.

Not only does Akku help in disseminating information and training material, it also allows for tracking user viewing and consumption of these communications.

Deprovisioning

During the course of an employee’s stay at the organization, he/she may have accessed and used different corporate applications. When the employee leaves the organization, it is critical to revoke access to all of those applications promptly. If this activity is missed, even for a single account in a single application, the organization is risking compromise and misuse of organizational data.

With Akku’s single sign-on dashboard offering a complete and comprehensive view of all accounts and applications accessed by a user, deprovisioning of access to all of them is only clicks away. 

Akku offers a comprehensive solution to corporate identity lifecycle management. To know more about the features and applications of Akku, get in touch with us today!