Data privacy and regulatory compliance in a hybrid environment

An education solutions provider specializing in psychometric assessments, certifications, and consulting services needed to enhance data privacy for its customers and meet major global regulatory standards.

The Challenge

The company was responsible for the personal information records of tens of thousands of customers.

This customer data was accessible to all users within the organization, and could be accessed from any location and device.

The company was also concerned about the risk of account takeovers, phishing, and other cyber threats that could compromise their systems and client data.

Since our client offers solutions in psychometric assessment, the customer information under their management was private and highly sensitive.

The lack of access controls meant that the risk of a data breach was high, and a breach would have a significant legal and reputational impact on the company.

Adherence to data protection laws such as GDPR were vital for the business to maintain and build trust - with clients as well as global assessment program partners.

SOLUTION

Akku’s Solution

Akku’s Solution

  • The company’s Microsoft Office suite and Zoho CRM were integrated with Akku SSO & IdP to provide a single sign-on (SSO) for their users and a single interface for administrators to manage access controls.
  • Akku AMFA was deployed with SMS and email-based OTPs to provide an additional layer of protection beyond user passwords and enhance security.
  • With Akku Access Manager, our client was able to configure access restrictions, enabling access only from their office network and company-owned devices
  • Device fingerprinting controls were also incorporated to prevent unauthorized access.
  • Granular insights into employee login patterns were provided by Akku’s Smart Analytics dashboard, making it possible to identify any suspicious login attempts, including from locations and devices that had not been whitelisted.

Real-world Outcomes

  • The deployment of Akku’s AMFA and Access Manager have significantly enhanced data privacy and security by controlling access to applications and preventing identity fraud.
  • By implementing robust data security policies, our client is able to meet compliance requirements and strengthen their reputation as a responsible service provider to their customers.
  • The company was able to demonstrate a strong commitment to data security, helping to build their reputation, create differentiation from competitors, and attract additional business.
  • Improved data security has also meant eliminating the risk of costs associated with lost business opportunities, penalties and fines, and remediation efforts.

With Akku, our client has been able to strengthen data privacy and ensure consistent regulatory compliance, setting them up strongly for business growth in the years ahead.

Powerful data privacy and enhanced productivity for a leading KPO service provider

Streamlined UX and reduced IT admin costs for a higher education institution

Automated provisioning, advanced analytics, and hyper-personalization at a leading tech firm

Enhanced security & custom device-based restrictions for a major manufacturer
TRY IT

An Enterprise
Identity & Access Management Solution

  • India
  • No. 6 /13, North Ave,
    Kesavaperumalpuram, Raja Annamalai Puram,
    Chennai - 600 028, Tamil Nadu, India.
    +91 9600 70 3224,
    (Toll Free): 1800 8911 599
    No. 6 /13, North Ave, Kesavaperumalpuram, Raja Annamalai Puram, Chennai - 600 028, Tamil Nadu, India. +91 9600 70 3224,
    (Toll Free): 1800 8911 599
  • USA
  • #596, Herrons Ferry Road,
    Rock Hill, SC - 29730
    +1 252 262 1110,
    (Toll Free): 1 888 743 4002
    #596, Herrons Ferry Road, Rock Hill, SC - 29730 +1 252 262 1110,
    (Toll Free): 1 888 743 4002
  • FRANCE
    • 21 rue de la paix, Ambilly, 74100, France.
  • +33 744 77 33 73
    +33 744 77 33 73
  • India
  • No. 6 /13, North Ave,
    Kesavaperumalpuram, Raja Annamalai Puram,
    Chennai - 600 028, Tamil Nadu, India.
    +91 9600 70 3224,
    (Toll Free): 1800 8911 599
  • FRANCE
    • 21 rue de la paix, Ambilly, 74100, France.
  • +33 744 77 33 73
    +33 744 77 33 73
  • USA
  • #596, Herrons Ferry Road,
    Rock Hill, SC - 29730
    +1 252 262 1110,
    (Toll Free): 1 888 743 4002