IAM as the Solution to Healthcare Sector Challenges

Healthcare organizations are unique in the volume and sensitivity of information that they hold. Reports say that healthcare is among the 5 most cyber-attacked industries over the past 5 years. 

The 2020 Breach Barometer published by Protenus reports that in 2019, more than 41 million patient records were breached, and around 40% of the respondents surveyed in Europe and the U.S. were concerned hackers would breach their digital data.

The importance of bolstering cloud security in such an environment is therefore vital, and deploying an Identity and Access Management (IAM) system can play an important role in this process.

Here is a look at some of the key challenges facing the healthcare sector, and how an IAM could help to overcome them.

#Challenge 1: Enabling easy but secure access

Very often, breaches of patient data occur due to a lack of caution on the part of patients themselves, with the use of easily compromised passwords. This applies equally to healthcare providers too, with the need to access multiple applications, and therefore, the need to memorize multiple passwords.

The IAM Solution: 

Enforcing a strong password policy can help ensure that patients and providers alike set strong passwords that are more difficult to breach. Additionally, by enabling multi-factor authentication (MFA), an additional layer of security is added above the password. And to make things easier for providers, bringing all applications onto a single platform to provide them with a single point of access means that just one set of credentials is all that they need to remember.

# Challenge 2: Compliance with regulations

Healthcare is a highly monitored industry and there are certain established regulations to follow. For instance, in the USA you have the Health Insurance Portability and Accountability Act (HIPAA), as well as newer industry-specific regulations like Electronic Prescribing for Controlled Substances (EPCS), for which compliance is non-negotiable.

These newer regulations call for adherence to certain prescribed standards of data security along with detailed audit capabilities.

The IAM Solution:

With an appropriate IAM solution, compliance requirements can be largely met through strong data encryption, implementing standards-compliant password policies across users, providing only the minimum necessary access to users, and comprehensive logging of every user action across applications and data points.

# Challenge 3: Driving digital transformation

COVID-19 has accelerated the speed of digital transformation, with the healthcare sector right at the center of the revolution. Telemedicine, Patient Access Management, and a host of other new requirements, each need control over a number of identities and access entitlements. 

The healthcare industry is under growing pressure to adapt to changing business models and technology innovation, as there is an ever-increasing need to protect access to sensitive data.

The IAM Solution:

With features like single sign-on, IAM offers an integrated approach to patient care, enforcing security and compliance capabilities to increase efficiency. In order to support the new digital-first world of healthcare, therefore, IAM has become a necessity rather than an add-on.

Clearly, IAM is the need of the hour in the healthcare industry. And Akku, the powerful and flexible enterprise cloud control solution created by CloudNow helps to facilitate identity and access management across your healthcare enterprise’s cloud environment. Talk to us today to discuss how Akku may be able to help with your compliance requirements.

Is dependence on AD holding back your provisioning & deprovisioning?

Active Directory is quite simply the most popular identity management solution for enterprises in the world. An incredible ~90% of the Global Fortune 1000 companies use Active Directory as their primary method of authentication! 

Does your organization, like so many others, manage user identity with Active Directory (AD) too? If so, we’re guessing you have probably run into trouble with provisioning and deprovisioning for users across your environment. AD is great for identity management, but it was never built to act as a single sign-on (SSO) platform.

Challenges with AD for Provisioning & Deprovisioning

What this means is that either provisioning and deprovisioning would need to be performed for each application and user individually, or else, for Active Directory to be used to control access and permissions, each application would need to be integrated with AD separately. 

With the average enterprise running 1295 cloud-based applications, both these options seem like pretty poor choices. The former option is a tremendous drain on productivity for both admins and users, while the latter presents a host of complexities and costs to integrate AD with each of your apps.

IAM to the rescue!

So how do you get over these challenges? The answer lies in deploying an Identity & Access Management (IAM) solution that includes single sign-on (SSO) functionality.

Essentially, the IAM would act as an intermediate layer between your AD and your applications. So the IAM solution would need to integrate with Active Directory on the one side, and with all of your organization’s applications on the other. 

Through integration with your applications, the IAM can bring them all onto a single common platform and act as the Identity Provider (IdP) across your environment. Since most modern IAM solutions use SAML-based integrations with applications, these integrations are far less complex and expensive to implement than directly integrating AD to each application.

And secondly, integrating the IAM with AD would allow you to continue to manage identity – and now access permissions too – on AD itself.

Benefits of an IAM integrated with AD

At the end of this process, you would be able to control identity and access across your environment on Active Directory, giving you a familiar interface and process with enhanced functionality. 

Single-point control for your admins, and single-point access for your users, mean simple, fast provisioning and deprovisioning for IT and HR teams, saving them a tremendous amount of time and effort. 

Not to mention easy access to all permitted applications for users, helping to make them more productive too.

Akku is a powerful Identity and Access Management (IAM) solution by CloudNow that is built to play well with Active Directory, and also to integrate seamlessly with virtually any of your business applications. Call us today to see how Akku could enhance productivity and security at your organization!

The What, Why, and How of Deprovisioning

What’s deprovisioning?

Simply put, deprovisioning is the opposite of provisioning. While provisioning is carried out when an employee joins the organization, deprovisioning needs to be carried out when an employee exits. 

Deprovisioning involves revoking the user’s access to the organization’s data, applications and devices. It is the final stage of the corporate user lifecycle that begins with on-boarding and provisioning.

Why is it important?

Provisioning plays an important role in an organization’s productivity by getting new users the access they require to perform their role in the company. 

Deprovisioning, on the other hand, plays a critical role in security and compliance. When an employee moves on, it is vital that they no longer have access to the organization’s data or applications, because this would leave the door open to misuse. 

The consequences can range from data theft to malware insertion, leaks of confidential information to compliance violations. Each of these can have a major negative impact on the company’s finances as well as reputation.

How does it work?

Most organizations make use of multiple applications in their operations. Manually remembering to revoke access from a user when they exit the company can therefore be tedious, time consuming, and can easily result in human error as well.

A key requirement for an efficient and effective provisioning and deprovisioning process, therefore, is to bring control over access to all of the organization’s applications and data onto a single platform. This is typically achieved through the use of a Single Sign-On (SSO) solution – which is typically one of the major components of an Identity and Access Management solution.

With an SSO in place, the company’s admins can exercise control over user access from a single place, making the process fast, accurate and convenient. By removing the user’s account in one centralized dashboard, their access to all applications and data is then automatically revoked.

Akku is an enterprise identity and access management solution by CloudNow that helps companies manage the corporate user lifecycle more efficiently – from provisioning all the way to deprovisioning. Talk to us today to see how Akku could help your business address security and compliance issues arising from sub-optimal deprovisioning processes.

Can IAM Improve User Experience and Efficiency on the Cloud?

When an enterprise migrates to the cloud, it essentially opens the doors to a range of new possibilities for its business to flourish. When cloud capabilities are utilized to their full potential, several aspects of management are largely simplified, various processes integrated, and employees empowered to focus on their core roles.

However, many of these benefits to efficiency and convenience are often rendered ineffective by the roadblocks that tight security systems bring into the mix. That is why it is important to take into account the impact of your user, data and application security set up on user experience across your environment.

Continue reading Can IAM Improve User Experience and Efficiency on the Cloud?

Access Management Across Different Devices and Browsers

In today’s technology ecosystem, a strong foundation for authorization plays an important role in the overall data security of a company. Controlling each user’s access to data, and monitoring this across devices and browsers is essential to your enterprise’s security. 

Implementing a strong device policy is an integral aspect of data security

With a strong device policy in place, it is possible to exercise highly granular control over which of the company’s applications, information, and data your employees can access– through the company’s devices, as well as through their personal devices. Continue reading Access Management Across Different Devices and Browsers

Exploring the Difference Between Identity Management and Access Management

Only a small percentage of people across industries understand the difference between Identity Management and Access Management. The two concepts are certainly related and intricately interwoven, but they are still distinct in meaning and function. 
Continue reading Exploring the Difference Between Identity Management and Access Management

Managing Identity and Access in the Workplace

Identity and access management, sometimes simply known as identity management, refers to the IT function of maintaining security through the management of digital identities. In a workplace, this includes provisioning employees with accounts to all applications and platforms they will be using for their official tasks, assigning them with the right kind of permissions to each of these applications/platforms, and making sure that the right people have the right access to the right resources and data. Continue reading Managing Identity and Access in the Workplace

Customer IAM for GDPR Compliance

In order to protect the digital privacy of European citizens, the European Union created the General Data Protection Regulation to ensure that organizations which collect any personal data from their users make the users aware of how and why their personal data is being used. Essentially, installing an Identity and Access Management solution across your organization for your employees as well as customers can help you stay compliant with this complex regulation. 

The EU’s GDPR took effect more than a year ago, but that doesn’t make it any easier to comply with. So if your organization is still finding compliance a difficulty, we are here to help.  Continue reading Customer IAM for GDPR Compliance

Can an IAM solution prevent Credential Phishing?

The most common misconception regarding credential phishing is that it is people-driven and not organization-driven. Therefore, organizations tend to underestimate the impact it can have on them if even one of their employees is a victim of credential phishing. We suggest reviewing your entire security strategy to ensure that you are protected against phishing. 

Here is everything you need to know about credential phishing attacks.

Continue reading Can an IAM solution prevent Credential Phishing?